E D U C A T I O N A L H I S T O R Y

An undergraduate of Bachelor of Science in Marine

Engineering

University of Cebu

BS Marine Engineering Jun 2014 - Mar 2017

Graduated High School with special awards like Boy Scout of the Philippines School Leader and Damath

Champion

Marigondon National High School

Jun 2010 - Apr 2014

W O R K E X P E R I E N C E

Answered customer queries and handled orders over the phone, chat, and email

Took care of billing, refund, shipment tracking,

complaints, and product issues

Double checked each orders with customers if the blade measurements are appropriate for their machines

Customer Service Specialist

sawblade.com.au Dec 2018 - May 2021

Managed loading and unloading of baggage and cargo using trucks, baggage carts, and conveyors.

Station Loader

Excellent Workers Multi-Purpose Cooperative Mar 2016 - Sep 2018

A B O U T M E

Date of Birth: November 10, 1995

Gender: Male

Civil Status: Single

Purok Kapayas, S. Osmeña St,

Gunob, Lapulapu City, Cebu

6015

091********

adnbf5@r.postjobfree.com

C O N T A C T M E A T

S K I L L S S U M M A R Y

Customer Service

Billing Analysis

English Communications

Email Writing

Market Research

Positive Language

C U S T O M E R S E R V I C E S P E C I A L I S T

REIL CLYDE LUMONGSUD

P E R S O N A L P R O F I L E

I have over 2 years of experience in Customer Service assisting American customers with the goal of 100% customer and client satisfaction. I specialize in delivering quality service via phone, chat and email support. Place of Birth: Lapulapu City

Height & Weight: 5'5, 158 lbs