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Content Manager Global Project

Location:
Chennai, Tamil Nadu, India
Posted:
June 23, 2021

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Resume:

DURGAPRASATH MARUTHAIYAN,

Technical Lead

E-mail: adnbeg@r.postjobfree.com

Mobile: +91-888******* (WhatsApp)

CAREER SUMMERY

A Senior Software Professional having 8 Years of IT experience in AS400 / RPG / IBM iSeries.

Onsite Experience: 1 Year in London, United Kingdom and 4 Months in Canada.

Analyze and define client’s business strategy and determine system architecture requirements to achieve business goals.

Formulate strategic plans for component development to sustain future project objectives.

Gather detailed business requirements and use cases, and translate technical specifications into project requirements; communicate deliverable timeframes and benchmarks to clients.

Suggest application improvements, design and integration solutions, and formulate methodologies to optimize object-oriented software and database development.

Organize end-user training and problem analysis for server, desktop, & IT infrastructure work.

Exposure to AS400, RPG, RPGLE, CLP, CLLE, SQLRPGLE, DB2/400, SEU, QUERY400, SQL, MIMIX, S4I EXPRESS, SFLEX, TURNOVER, ROBOT, HAWKEYE, IBM CONNECT:DIRECT, TRIGGER, DATA QUEUE, DATA STRUCTURE, CAPPM, JOURNALING, SYNON, COBOL/400, WRKJOBJS, ALDON, MQ SERIES, RDI & IBM Ondemand (CMOD), FTP, SFTP, QSHELL, SERVICE DEBUG, MODULES & SERVICE PGMS.

Expertise in technical design documentation, test case execution, code & peer review, Unit Test Case, System Integration test, end user - post implementation/warranty support.

Experience in Agile Development, Application Support engagements - ITIL Process and 24/7 Operation Support - OVO/NETCOOL Alerts, User issue reporting, Incident Management, Problem, Knowledge & Change Management, SERVICE NOW.,Etc.

Experience in Payment and Debit cards domain, Audits (ACL, RACF, CYBERARK), Migration activities and Technical expertise in Free Format, Subfile and RLU concepts. TECHNICAL SKILLS

Hardware : IBMi - AS/400.

Databases : DB2/400, SQL.

Languages : RPG, RPGLE, CLP, CLLE, SQLRPGLE, Cobol/400, Qshall, etc.

Tools/Utilities : SDA, RLU, IBM RDi, CA 2E CM, Query400, COOLCM, Jira, FTP, SFTP, QSH, Hawkeye, S4i, SFLEX, Turnover, ALDON, ROBOT, Navigator, ServiceNow, IBM Client Application, IBM Content Manager OnDemand (CMOD).

Concepts : Trigger, Journaling, Data Queue, Data Structure, Arrays, ServiceDebug.

Functional Domain : Financial Services - Banking & Logistics Transportation Sector.

Windows Tools : MS Excel, MS Word, MS PowerPoint, VB Macros & Visio. EDUCATION & CERTIFICATION COURSE

Bachelor degree in Information Technology / Anna University Chennai - 2012 Batch.

Certified: HDCA - Higher Diploma in Computer Application. PROJECTS:

CLIENT PROJECT #4

Project Client : Becton Dickinson, USA Team Size: 6 Company: HCL Technologies Duration: Oct 2019 - Till Date Platforms: Application Development - Support & Enhancement Project.

- IBM iSeries, AS400, RPG, RPGLE, CLP, CLLE, SQLRPGLE, Turnover, S4i Express, SFLEX, DB2 SQL, FTP, SERVICE NOW, EDI, Oracle DB, Model-N, Query400, Proxy-Pro..etc CLIENT PROJECT #3

Project Client : Scotiabank, Canada Team Size: 7

Company: CGI India Duration: March 2018 - Oct 2019. Platforms: RPG, RPGLE, CLP, CLLE, COBOL, SQLRPGLE, ALDON, DB2 SQL, FTP, SERVICE NOW. IBM Client Application, IBM Content Management OnDemad, QShall, SFTP, iSeries Navigator.,Etc. Project DESCRIPTION: Application Design, development, Support and architectural solution involving IBM AS400 associated technologies and CM (Client Application) and IBM CMOD. RESPONSIBILITY:

Development Activity: Using IBM AS400 associated technologies.

- Translated technical specifications into project scopes of work and product requirements while spearheading design and development of databases and enterprise solutions.

- Implemented application developments, resolved performance issues, and provided end-user training on software.

- Lead team to plan, design, and implement applications and software.

- Collaborated with business analysts, developers, and technical support teams to define project requirements and specifications.

- Worked very closely with Global Project Teams including IT architects, Operational Architects to ensure the solution is compatible and a long term fit for the company.

- Carried out application database upgrades, database backups, database restore, database performance, backup scripts, deployment of patches and maintained data files and transaction logs.

- Production Support, complex recovery solutions to safeguard mission critical data.

- AS400 platform act as the HUB in terms of retrieving the file from 22 multi-platform applications using FTP & SFTP, and share the same with application such as IBM Client Application and CMOD (IBM Content Manager ONDEMAND).

- File Transfer, retrieval, processing and storage management from multiple platform.

- ITIL Process & Development - Involved in customer problem solving, understanding the user issues and contribute to the solutions. Preparing technical specifications and coding of any change requests on defects / challenges of application/ server activity.

- Analysis on user issues, providing solution to the issue by Technical assistance or Knowledge Transition to the business and end-users. CLIENT PROJECT #2

Project Client : Lloyds TSB Bank PLC, UK Team Size: 5 Company: Wipro Technologies Duration: July 2015 - Feb 2018. Platforms: RPG, RPGLE, CLP, CLLE, Synon, SQL, Cobol, SDA, PDM, ROBOT, Query400, IBM C:D, Data Queue, Data Structures, QShell, FTP, SFTP, Arrays, Macros, MQ, Service Now, CAPPM., etc. Project DESCRIPTION: Lloyds Banking Group (LBG) has many household names like Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows. The Group operates the UK’s largest retail bank and has a large and diversified customer base, includes the largest branch network in the UK and a comprehensive digital, telephony and mobile services. RESPONSIBILITY:

# 1 Year onsite experience - Lead the project from Onsite - London, UK

# Engagement Type: Application Development and Support.

# Project Associated Technologies: AS400, Mainframe and Synon ( CA 2E CM).

# Tools: COOLCM, ROBOT, Mimics, Connect Direct, File Transfer, Reflection terminal, Axis.

# Other Activity: AS400 OS-Upgrade, TSB bank migration out of Lloyds group.

# Project Management: Team Management, Knowledge Transition, Status Update.

# Concepts: Trigger, Jobs & System Monitoring, Journaling, Data Queue, Data Structure.

Daily Activity:

# Application support for Lloyds banking group branch user support.

# Transaction/ Payments System (TMH, SWIFT via Stelink, EPS), Trade Hub processing.

# Exchange Rate file management, support with multiple business supporting modules such as Telephony, Internet banking, Branch Order, Galaxy, CBS(Core Banking System) and coordination on the same with third party exchange order system - TravelEx.

# Customer account Interest calculation (Pre, during, Post).

# Bank of England Reporting, VISA Debit card fraud & chargeback processing.

# On-line & Batch job monitoring, SYSOPR alert monitoring.,etc

# ITIL - Incident, Problem, Knowledge & Change management via Axis ticketing tool.

# Real Time Branch & Business User support and guidance.

Provided expert oversight in establishing, managing, and presenting Service Integration solutions. And, consolidated and analyzed field data and drove improvements into the product.

Partnered face to face with customers to close on solution requirements.

Project involved in implementation of required technical specifications and code change requests using RPG, RPGLE, CLLE, SQLRPGLE, Query/400 and SQL languages on development of new / existing modules as per the requirement.

Implemented TSB Bank migration change for the associated application with ZERO defects.

Migration Project Experience: EU / BREXIT projects and UK Ring-fence projects.

Expertized in batch and interactive debug to test & monitor step-by-step execution of programs. Having good experience in ILE concepts such as service programs, binding directory, procedures, sub-procedures.

Review: Significantly contributed in code reviews, peer reviews, test plans and test results.

Project Release - Involve in & providing support for change request Implementation.

Customer Experience: Quality of interaction with customer, (e-mail content and telecommunication). Understanding the customer requirements and contributing to the program specifications by Problem solving, Root Cause Analysis and knowledge transition to end user/individuals/ team.

CLIENT PROJECT #1

Project Client : Federal Express, US Team Size: 8

Company: Wipro Technologies Duration: March 2013 - June 2015. Platforms: iSeries - RPGLE, SQLRPGLE, CLP, CLLE, DB2, SQL, DFU, DBU, Hawkeye, IBM RDi, HP Agile Manager, Service Now, PDSM.

Project DESCRIPTION: Agile Development Model project, named as a “Single System”. Objective: To merge the two internal business model (Home Delivery and Corporate Package handling process, application, and data management). Designed to eliminate 2 systems in package handling process and achieve One Process, One System across FedEx Package Life Cycle. RESPONSIBILITY:

Involved in Agile Development Model and Leading 4 Member Development Project. Since the project is Onsite based agile team, responsible in guiding and coordinating the offshore team.

SPOC for direct client/business team in interaction and coordinating Sprint Demo.

As a Senior Developer Activities includes: User Story on development of new module, existing module Major/Minor changes, Data management & processing changes, Report changes, data support to front end JAVA team, Unit testing, QA and Integration testing.

Participate in Daily Scrum, Sprint Planning, Backlog story refinement, Sprint demo and retrospective meeting.

Instrumental in quality assurance, monitoring & tracking of individual tasks, status reporting to on-site leads on all the artifacts delivered by the offshore team and ensuring the effective SLA from efforts estimation to deliverables.

Managed Services: Following standard CMMI Level 5 Managed Services, Process, Policies, and checklists on making the standard template towards the documentation on (WSR, Cisco Agent Call Report, Team Performance Summary, Audit Report, Initial Incident Report, Customer Feedback Survey and SLA Report) status updates and reporting progress reports on individuals and team performance (KPI) to Wipro Management, those stats are helped towards the Improved Business process and service quality. DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge. Date :

Location: (Durgaprasath M)



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