Service Coordinator
Resume:
Edwin Lawson Capps
Conway, SC *9526
********@*****.***
A caring and dedicated management professional who strives to motivate and to assist co-workers with assigned and delegated tasks. Offering comprehensive, diversified experience with strong leadership skills, now seeking a new team. Innovative and performance-driven, focused on exceeding goals, proficient problem solver, attentive to customer needs, and highly organized with strong computer communication, and interpersonal skills. Work Experience
Customer Service Coordinator
Sunburst Builders, LLC
March 2020- Present
Contact customers and follow up with all aspects of home purchase Private Caregiver
Mary Wise - Myrtle Beach, SC
March 2018 to March 2020
Assist with all daily living activities.
Assistant Manager
Dollar General - Myrtle Beach, SC
August 2017 to March 2018
Supervising entry-level employees, assisting in the hiring process, overseeing retail operations, and ensuring customer satisfaction. While also traveling throughout the district helping out where needed. Interior Designer-Project Manager
M3 Renovations LLC - Florence, SC
May 2016 to August 2017
Interior designer for renovation company, with various creative and managerial duties including color scheme coordinator, window treatments, lighting & fixtures, and finishing walkthrough. September 2015-May 2016: Darlington, SC. Attended Construction Safety Regulations Classes. Assistant Manager
Lucky Brand Jeans - North Myrtle Beach, SC
March 2013 to August 2015
General retail supervisory duties including visual merchandising, inventory audits, driving sales, conducting employment interviews, training of new hires, and additional interim duties as Store Manager and Point Manager. Recognized for positive attitude, high energy, and increasing sales through focused, supportive customer service. This business approach succeeded in not only improving repeat clientele sales, but also exceeding company sales expectations by 5.5% during my supervisory tenure. Manager
Harper's Restaurant - Charlotte, NC
July 1994 to April 2013
Initially hired as a server, and later promoted to management after four months. Responsible for the training, supervision and management of both front-of-the-house and back-of-the-house staff. Responsible for all aspects of retail restaurant management, employee scheduling, financial audits, inventory control, loss prevention, and general marketing.
Education
Cosmetology License in Cosmetology
Hair Design School of Cosmetology - Louisville, KY 2003
Associate in Business Management
Darlington Technical College - Florence, SC
1993
High school diploma
Pee Dee Academy - Mullins, SC
1990
Skills
• inventory
• Home Care
• Recruiting
• Purchasing
• Project Management
• Research
• Office Management
• marketing. (6 years)
• merchandising (2 years)
• scheduling (10+ years)
• Training (10+ years)
• Customer Service
• Caregiving
Additional Skills
Microsoft, Mac, and Internet applications, including Word and Excel, Employee scheduling and training, General inventory management, Sales, Marketing, Visual merchandising, Self-starter, Team player, Team leader.
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