Lindiwe Nok’phana Makhanya
Plot * Ilona str Dreamlands De deur C: 074******* Email: *********@*****.***
Summary
I have worked as an Administrator specializing in administrative support for a rentals company. I am committed to delivering high quality results with little supervision. My experience as an Administrative Assistant focused on driving productivity by leveraging strong front office management skills. I excel at prioritizing, completing multiple tasks simultaneously and following through to achieve company goals. I am currently seeking a role of increased responsibility and long-term stability.
Highlights
●Meticulous attention to detail Time Management
●Results oriented Strong problem solver
●Self-directed Dedicated team player
●Fluent in English, IsiZulu & Sesotho Strong interpersonal skills
Accomplishments
Administration – Answered multiple phone lines and transferred to relevant departments, updated customer accounts effectively, created and maintained an effective filing system. Managed overall office administration.
Coordination – Coordinated all department functions for a team of 15 employees.
Organization – Increased office organization by developing a more efficient filing system and customer database.
Customer Service – Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to increase efficiency
Recognition - Recognized by Executive management for exceptional project and office management skills.
Work Experience
Lotus Rentals September 2015 to February 2018
Office administrator
●Maintain detailed administrative and procedural processes to improve accuracy and efficiency
●Verified and logged deadlines in responding to daily inquiries
●Managed the reception area including greeting visitors, and responding to telephonic and in person requests for information
●Making copies, sending faxes and handling all incoming and outgoing correspondence
●Preparing quotations for potential customers and invoices for existing customers.
●Supervising stock taking and dispatching of rental materials
●Driving to deliver and collect stock from customers
Croc media September 2019 to November 2019
Freelance Production Assistant
●Exercise good judgement in prioritizing resources for the smooth running of productions.
●Ensure that all deadlines are met.
●Ensure that shoots are properly planned and run smoothly.
●Disseminate information – effectively communicate with the production personnel at all stages of the production.
●Conduct research using resources such as the internet, books, newspaper clippings, etc.
●Driving crew to relevant shoot locations and managing petty cash
Uber November 2019 to October 2020
Driver
●Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
●Pick-up and drop off riders from desired locations.
●Met and surpassed productivity targets
●Operated motor vehicles in a safe and efficient manner.
Education
Brettenwood High School 2007
Matric
English 1st Lang
Zulu 2nd Lang
Biology
Geography
Home Economics
Speech & Drama
Vaal University of Technology 2008-In-Service Training required to complete
National Diploma: Sport Management
Sport Management I,II,III
Sport & Recreation I,II,III
Consumer Behavior I
Marketing I
Public Relations
End-User Computing
Communication
Skills
Communication (written & verbal) - Able to express ideas clearly and confidently.
Teamwork – Ability to work confidently within a group
Drive - Determination to get things done. Make things happen & constantly looking for better ways of doing things.
Organization - Able to plan activities & execute them effectively
Time management - Manage time effectively, prioritizing tasks and able to work towards deadlines.
Computing skills - Word-processing, using databases, spreadsheets, the Internet & email.
Numeracy Skills - Multiply & divide accurately, calculate percentages, use statistics & a calculator.
Creativity – Ability to generate & apply new ideas & solutions
References
Name: Frederich Kern
Company: Lotus Rentals
Position: Manager
Contact: 082-***-****
Name: Nivan Chetty
Company: King of King Logistics
Position: Manager
Contact: 082-***-****
Name: Khanya Ngwenya
Company: Croc Media
Position: Executive Producer
Contact: 081-***-****