Experience Designer User
Resume:
MANISHA VARMA
Rochester, NY https://www.manishavarma.com *********************@*****.*** EDUCATION
Rochester Institute of Technology Rochester, NY
Master of Science in Human-Computer Interaction GPA: 3.24/4.0 May 2021 Relevant Coursework: Computational Problem Solving; Foundations of Computer Science; Foundations of Computer Science Theory; HCI with Mobile Wearable Ubiquitous Computing; Information and Interaction Design; Prototyping Wearable and Internet of Things Devices; Research Methods; Usability Testing; User-Centered Design Methods Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur Nagpur, MH Bachelor of Engineering in Information Technology GPA: 3.18/4.0 June 2018 Relevant Coursework: Programming Logic using “C”; Algorithms & Data Structures; Object Oriented Methodology; Software Engineering; Java Programming; Computer Networks; Operating Systems; Database Management Systems WORK EXPERIENCE
UX Researcher Rochester Institute of Technology Oct 2019-May 2021
• Designed and developed a novel authentication method for blind and visually impaired users to mitigate shoulder surfing attacks and improved the KPI of authentication by 57%
• Gained hands-on experience with Java, Android SDK, Rest APIs, Git, Data Structures, Algorithms via projects, code reviews and pair programming.
• Conducted user studies using remote studies and ESM studies with more than 50+ users. User Experience Designer Above Grade Educational Services May 2020-Aug 2020
• Designed and launched an onboarding walkthrough for first-time customers that resulted in a 21% increase in NPS score and a 15% increase in retention by week 12.
• Quickly and effectively prepared user-flows, wireframes, designs, prototypes, and other supporting documents to ensure best results.
• Conducted and evaluated user testing and analyzed results and used WCAG guidelines to help users with special needs
User Experience Designer Cast Technologies Oct 2019-Dec 2019
• Contributed to the healthcare website by designing and developing checkout pages, administration pages for doctors, patients, and directors.
• Conducted usability studies with existing users to understand their pain points.
• Established a better UX/product strategy by relying on data analytics, market research, and design-thinking. SKILLS AND TECHNOLOGIES
SKILLS: Interaction Design, Visual Design, Copywriting, Art Direction, User research, Usability Testing, Illustration, User- centered Design, Typography, Motion, 3D Human Factors, MS PowerPoint, Excel, Word. TOOLS: Sketch, Figma, Photoshop, Illustrator, Miro, InDesign, InVision, Keynote, After Effects, Principle, Framer JS. LANGUAGES: Swift, Kotlin, Java, React-native, React, Angular, Python, HTML, CSS, JavaScript RELEVANT PROJECTS:
DHH Live Captioning: Conducted usability studies to understand the usability and efficacy of a newly developed visual caption system & conducted competitive audit with Speech Bubbles, Unity 3D and Qualtrics Survey. Spring 2020 RIT Parking: Designed a parking application for RIT faculty, students, and visitor to improve their parking experience. Balsamic, Figma, Miro. Fall 2019
New Path Learning Worksheets: Redesigned the website of “New Path Learning Worksheets” by conducting Heuristic evaluation, analyzing user study results, and calculating the SUS and presented to client. Fall 2019 Understanding the Effect of Appearance of Reading Materials on the Digital Reading Experience: A high fidelity prototype was designed using Figma to study comfortable user environments for users. Spring 2019 EezePeeze: Designing an app for busy and stressful lives to have a better shopping experience. Spring 2019 ACHEIVEMENTS/CERTIFICATES
• Certified Google Professional with UX design
• Received the Best Leader award in HTML Hackathon for managing a team of 5 members in Nagpur University
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