Relocation Specialist Benefit
Resume:
Sherry Silvestri
Human Resource Benefits Manager - Western Region
Huntington Beach, CA 92648
***************@*****.***
For the last 9 years I've worked at Nordstrom Rack. I learned a lot about excellent customer service. I've also learned merchandising. I have been out of the corporate environment for awhile so my computer skills are a little rusty, but I'm a fast learner. I'm open and can take constructive criticism very well. I'm a very positive person and enjoying being in that kind of environment and with positive people.
I hope that my past experience will be considered. Thank you for your time.
Sherry Silvestri
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Human Resource Benefits Manager - Western Region
Farheap Solutions Inc./Overnight Prints - Irvine, CA 2006 to 2011
• Developed HRIS system to track employees
• Prepared a Standard Operating Manuel for policies and procedures
• New Hire Orientation
• Benefit Administration - Health, Dental, Vision, 401(k)
• Open Enrollment - negotiation of benefit plans with Brokers and Upper Management
• Conducted Open Enrollment and implementing the changes to the plans
• Assist employees with questions and issues that arise with their benefit plans
• Office management - service requests, office supplies, sorting and distributing mail
• Conducted audits on expense reports
• Audit and process all benefit carrier billing
Human Resource Benefit Specialist - Western Region American Home Mortgage - Irvine, CA
2002 to 2005
• Responsible for conducting new hire benefit orientation
• Responsible for responding to all questions regarding policies, procedures, and programs
• Responsible for administering benefit programs for health, dental, vision, life 401(k), FMLA Leave of Absence, Worker Compensation
• Assisted Recruiting Department with benefit overviews for perspective new hires
• Assisted with the acquisition of five new companies (Grew from 300 employees to 2100 employees in the Western Region within 3 years)
• Responsible for processing all new hires, changes and terminations for the Western Region
• Processed and audited all benefit carrier billing
• Employee advocate - worked with employees and carriers to resolve any billing or claim issues Administrative Assistant
Access Relocation - Lake Forest, CA
2001 to 2002
Responsible for the administrative support for the Relocation Specialist
• Research projects on a as needed basis
• Supported the Marketing Department with clerical and research projects Human Resource Specialist
Pinnacle Group Associates, Inc - Irvine, CA
1987 to 1999
• Assisted Human Resource Manager with recruiting of employees for multiple state offices
• Developed and conducted new hire orientations company wide
• Designed and implemented employee policies and procedures manual
• Generated and maintained all job descriptions and grade levels
• Maintained multiple state personnel files
• Generated multiple state payroll, incentives and bonuses
• Administered all employee benefits: Medical, Dental, 401k, Long Term Disability, MLA, Worker Compensation claims
• Responsible for monitoring and generating performance reviews and salary adjustment information to appropriate management
• Managed all aspects of employee relations
Manager, Support Services
• Managed all support staff in the Irvine CA location
• Responsible for all aspects of facility management, phone and voice mail systems, office relocations and office supply inventory
• Managed all vendors
• Maintained a positive working relationship with office building management and employer Client Support Services Administrator
• Designed training manual for AS 400 client activity reporting used by senior management and support staff
• Compiled, analyzed and generated all client activity reports from the AS 400
• Instrumental in designing customer service evaluations
• Trained management and staff support on customer service evaluations
• Generated and analyzed customer service results
• Coordinated all travel for upper management
• Coordinated company meetings, presentations, seminars and training sessions. Responsible for all travel, hotel arrangements and catering for corporate location Executive Assistant
• Responsible for all administrative support for the President and Vice Presidents
• Responsible for all business travel for Sr. Management
• Compiled business and financial reports
Sales Administrator
• Responsible for all aspects of clerical support for the multiple state sales team
• Relief receptionist on an as needed basis
Sales Administrator
Pinnacle Group Associates, Inc - Laguna Hills, CA
1994 to 1997
• Responsible for all aspects of clerical support for the multiple state sales team
• Relief receptionist on an as needed basis
System Training Coordinator
• Assisted in conversion of data from Digital VT to IBM System 36 computer systems
• Conducted testing and reviewed all new computerized formats
• Designed and conducted training classes for the California staff on new computer programs and systems
Administrative Assistant
• Reviewed monthly broker bills
• Responsible for paying taxes on properties in inventory
• Responsible for all clerical support for Property Specialists
• Administrative support for Vice President of Operations
• Responsible for ordering all office supplies
• Maintained office equipment
• Conducted yearly inventory
Education
2 years college in Human Resource Management
Irvine Valley Jr. College - Real Estate Principles Cerritos College - Cerritos, CA
Skills
• Benefits Administration
• Human Resources
• Facilities Management
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