Gabrielle James

Cape Coral, FL

adnb5b@r.postjobfree.com

239-***-****

I am a friendly analytical person who learns quickly and loves to practice new skills and experiences. I am computer literate with fast typing skills with over 5 years of in-person customer service/sales experience.

Willing to relocate to: Fort Myers, FL - Estero, FL - Cape Coral, FL - Remote

Authorized to work in the US for any employer

Work Experience

Comcast Sales Consultant

Xfinity Store - Cape Coral, FL

August 2016 to Present

I have worked in store selling cable, internet, landline, home security and cell phone service for over four years while providing exceptionally friendly customer service. I also assisted customers with needed information, basic technical support, completing sales and solving billing issues/escalations. I have frequently used various complex billing systems, live chats, and online ticketing software for order entry and problem solving.

JCPenney Sales Associate

JCPenney - Fort Myers, FL

August 2015 to July 2016

POS sales associate, worked in majority of all departments including merchandising/stocking, processed online orders/returns as well as regular transactions, and provided great customer service to each and every customer to ensure they left happy and satisfied.

Caregiving

Personal life - Cape Coral, FL

July 2010 to March 2020

I helped take care of my bedridden grandfather from 2009-2010. My uncle ended up in the same state in July of 2010 and I helped aide care for my uncle until his passing in March of 2020. I have experience feeding and preparing solid and non solid foods, turning/adjusting/showering/bathing an immobile person, changing adult diapers and bedpans, cleaning bedsores and wounds, pushing a wheel chair and using a hoyer lift. I also have experience with working with people suffering from dementia.

Education

High school diploma

Mariner High School - Cape Coral, FL

Massage Therapist Certification in Massage Therapy

Florida Academy – Fort Myers, Fl