User Experience Designer
Resume:
James Haggarty
Experience
Freelance User Experience Designer
Freelance Videographer & Editor
Video Editor and Production Intern
Building Supervisor
• Application of user-centered design principles to discover solutions that can fulfill product objectives and optimize the overall end-to-end user experience .
• Synthesis of both qualitative/quantitative user research to develop user flows, customer journeys, wireframes, and UI designs that accurately validate ideas that solve user problems .
• Experience working with stakeholders to more accurately measure business and user goals .
• Pixel-perfect design consistency that is 100% geared towards understanding user touchpoints to identify gaps in the experience so high quality designs may be implemented and iterated upon .
• Served over 50 projects in the last 2 years with roles varying from director of photography to lead editor .
• Developed professional grade output of video projects, measured by client satisfaction by maintaining proper production etiquette and client relations .
• Experience conducting interviews through video to help shape the narrative journey of a subject .
• Demonstrated high production and edit standards to ensure that client relations were held at the highest priority, editing over 20 high profile projects during my time .
• Bolstered the production team to increase output of professional-grade video shoots and edits for high profile clients in the Greater Detroit Area .
• Spearheaded a new way to better conceptualize the video production process to clients to ensure that creative visions were satisfactory for all parties.
Contact me at **************@*****.***
• Supervised daily operations to ensure that the 300+ patrons per day maintain COVID-19 safety guidelines .
• Collaboration with management to help better understand and solve the problems that customers encountered both online and in-person through the parks and recreation website .
• Facilitated new employee training on systems and protocols so that they may support customers and maintain regular building operations .
www.jameshaggarty.com
linkedin.com/in/jamesrhaggarty/
**************@*****.***
Summary
Education
Skills
I am a young professional looking to apply my
UX Design abilities to create solutions that
obsessively advocate for the user and make
an impact understanding business needs. I
am currently looking for an opportunity
where I can grow with a great team and seek
mentorship and collaboration with designers,
engineers, and product managers.
Desig n
Product Design, UI/UX Design, Interaction
Design, Rapid Prototyping, Brand Design,
Video Editing, Critical Thinking, Creative
Problem Solving, Client Relation s
Researc h
User Research, User Interviews, Surveys,
Secondary Research, Competitive Analysis,
Persona Creation, Heuristic Analysis/App
Audit, User Flows, Customer Journey
Mapping, Service Blueprinting, Usability
Testing, A/B Testin g
Tool s
Figm a
Sketc h
Adobe Creative Suit e
Mir o
Whimsica l
Notio n
FCP X
Microsoft Offic e
Google Drive Program s
HTML Knowledg e
UX Academy
UX Design Certification
Wayne State University
B.A. in Film & Communicatio n
Minor in Art History
Detroit, Michigan
Contact this candidate