Sai Krishna M **************@*****.***
Cell - 609-***-****
Work Experience
SymphonCare - Madison WI /PowerApps D-365 Developer/
July 2019 – Till Date
Implemented Power Automate flows for ETL jobs.
Setting up Azure web jobs for async plugins.
Integrated on-premises ms-sql servers and slack integrations using web-hooks for integration.
Implemented Employee Chatbots and Integrated to Teams.
Actively involves in Customer facing explaining the leverages of D365 and power-platform
Managed billing on Chatbots and Power automates flows.
Administrated PowerApps portal for the internal -team during initial set-up.
SymphonYCorp(USDA) - Madison WI / MS CRM Developer/ September 2018 – July 2019
Involved in Installation& Upgradation MSCRM on-premises for various clients.
Created several plug-ins and workflows for upgrading the system and maintain data integrity.
Created portals for end users using inbuilt Dynamics 365 portals and hosted entity forms, web forms, entity lists which allowed external users to create new applications, edit existing data and read existing data.
Used Plug-in, Parallel Workflows, Business rules and Business Process flows to automate the business processes.
AxisCadesInc-Peoria,IL/MS CRM Functional Analyst/June2018-Sept 2018
Creating SSRS reports for service module and financial data using joins and pivot tables.
Worked on Site Map editing and Ribbon customizations and Solutions.
Worked on various Workflow development both in MSCRM/SharePoint Environment according to the client needs
Axis Cades Inc - Peoria, IL / MS CRM Functional Analyst/May 2017 – Jan 2018
Created Console\stand-alone applications using C# to send email notifications using SMTP client on a daily basis to inform team about the process status updates.
Participated in all phases of system development, consultation, and analysis, design, program analysis, programming, debugging, testing, documentation, delivery and implementation
HSBC – Hyderabad, India/ CRM Analyst / July 2014 – December 2014
Made use of SQL to write stored procedures, User Defined functions (UDF) and proper database objects