Position: As an inbound call agent duties were to manage large amount of calls in a timely manner, follow communication scripts when handling different topics, meet personal/team qualitative and quantitative targets, identify customer’s needs, clarify information, research every issue and provide solutions.

Home Depot

149 Mount Auburn Ave, Auburn, ME 04210

(207) 777- 0042

Dates of employment: September 2017 – November 2017 Position: As a cashier my duties were to greet customers, collect payments, use scanning devices, answer customer questions, and count the money in the cash drawer.

John Murphy Homes

800 Center ST Auburn,ME,04210

207-***-****

Date of employment: May 2018 - September 2018

Position : As a Direct Support Professional my duties were assisting with daily living activities, including preparing meals and assisting with personal hygiene, Update residents case notes on a daily basis, Providing supervision and guidance for residents during any skilled activities.

Education

Edward Little High School

77 Harris Street, Auburn, ME 04210

Classes of 2015

- Winner of regional poetry competition in 2014

Central Maine Community College.

1250 Turner Street, Auburn, Maine 04210

207-***-****

Major: Medical Assistance

Skills

1. Fluent in English and Somali

2. Dependable

3. Great customer service

4. Positive personality

5. Reliable transportation, no criminal history

6. Ability to communicate with others

7. Excellent problem solver

8. Great listener

9. Organization skills

References

David olcott Great Falls Marketing 207-***-****

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