Office Manager Customer Care
Resume:
Sherilene
Van Blerk
Married: 40 years (3 children- all married)
Smoking: No
Driving: Yes – own vehicle
Experience
Dr Lechtape-Gruter
Position: Office Manager/Secretary
Period: February 1995- July 2018
Responsibilities:
Manage officer
Reception duties: Greeting, Customer Care,Quotes
Secretarial duties
Typing: Medical certificates, reports, dr letters, medical aid motivation letters, claims
Booking: Travel arrangements for overseas clients/Hotel bookings
Booking: Procedures/scans/procedure details, medical aid authorization
Ordering: Stationery, Medical supplies, fillers, implants
Accounting: Bank/Credit card statement: Reconciliation, trial balance, petty cash
Computer Skills: Excel, Pastel, Word
Payments: Debtors/Creditors
SARS: VAT/PAYE/Skills
A24 Medical solutions
Position: HR (temp) 3 months
Responsibilities:
Contacts:
Seasonal, temporary or permanent
Employers:
Annual, Sick, Unpaid and Family responsibility leave / salary deduction /Warnings–Monitor and address.
Staff recruitment:
Ensure all necessary documentation are in order
Hummingbird Health clinic
Position: Office Manager
Period: November 2018-May2020
Responsibilities:
Secretarial duties:
Medical letters for medical aid or Attorneys, Quotes, Presentations
Accommodation Booking
Orders: (stock/stationery)
Sales of vitamins etc
Management: Administration duties.
Reception:
Bookings, Scans and clinic,
Email-follow-up/Website, Patient care, Medical Aid letters, email Prescriptions to pharmacy/patients, Authorizations
Payments: Medical aid payments/ICD 10 codes/submissions/pre authorization
Bookkeeping: Credit Card payment, Reconciliation
Computer:
Word/Excel/Power point/Pastel
Education
Ysterplaat High 1978
Credit Management Level 1 - 1995
Communication
Microscoft Office/Exel /Word /Power Point. Goodx(2months ), Pastel Accounting
Hobbies
Gardening, Teaching children to sing/play the recorder
Thanking you for your time
Sheri
30 Pringle Road
Tygerhof,7441
**************@*****.***
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