DANIELLE HIGGINS
Executive Secretarial Certification
Texas School of Business
Business Administration
Alvin Community College
1987
CONTACT
PROFILE
EDUCATION
KEY SKILLS
Team Leadership
Problem Solving
Initiative
Writing Skills
Communication Skills
Office Manager with 10+ years of experience handling confidential tasks and making routine office tasks as efficient as possible. Seeking employment in a professional environment where I can diversify & improve upon the skills gained during my years. I focus on enhancing the company’s productivity & reputation while improving my own. I am a dedicated worker aiming to help achieve company goals.
************@*****.***
11900 Oakmoor Pkwy., Houston, TX 77051
PROFESSIONAL EXPERIENCE
August 2018 – November 2020
Location Manager
Miller Family Holding, Inc
Manages a team of 11 employees
Scheduled and confirmed appointments for guest
Customer service skills by greeting guest, answering the telephone, and handling complaints
Updated files for all guest
Coordinates & conducts interviews with & trains potential new hires
Conduct quarterly evaluations for all employees
June 2012 – March 2018
Office Manager
Higgins Landscape Services, LLC
Office 365 Programs
Handled all payroll activities for employees and ensured posting of checks in a timely manner
Directed all incoming telephone calls to appropriate personnel
Implemented all computer programs such as Word, Excel, & QuickBooks
Maintained all account payable & accounts receivable
Maintained maintenance logs for equipment
Managed all department employees time & delivery schedules
Handled all daily office activities such as filing & inventory
Verified demographic information for customers.