Client Services Administrator
Resume:
************@*****.***
Mahikeng
Skills
Problem solving
Time management
Ability to remain poised under
pressure
Meticulous attention to detail
Excellent Organizational skills
MS Office Knowledge
Reference
Nanzelelo Ndaba - "Clientele Legal"
Supervisor
Shavani Chengruloyen - "Clientele Life"
Supervisor
KIRSTIE-LEIGH VAN GREENEN
Objective
Enthusiastic Administrator with 3 years’ experience in customer service and 3 years in legal administration. I possess strong multi-tasking skills, excellent customer etiquette with attention to detail and the drive to excel in all tasks given to me.
Experience
Clientele Legal
Legal Administrator
* Claims assessing
* New claims capturing
* Credit card recon for management credit cards
* Checking and Processing of invoices according to company tariffs and magistrate court rates.
*Drafting legal documents.
*Telephonic and email communication with clients
*Updating of External Attorneys Portfolios
*Communication with different Law Firms
*Arranging meetings for walk in clients to see legal advisors.
*Reception Duties
Clientele Life
Client Services Consultant
*Telephonic and email communication with clients
*Reporting stats daily on excel.
*Assisting clients with updating policy details
*Attending to clients policy queries
*Submission of refunds for clients
*Delegating areas to targets for team members
*Clearing all duplicate and junk emails to reduce numbers.
* Attending to rescheduled emails by team members
before turnaround time is exceeded.
Vendage
Store Manager
*Managing staff.
*Daily and Monthly cash ups.
*Ordering of stock.
*Store layout of products.
*Acting as substitute for other stores.
*Assisting in opening a new stores
*Paying daily staff members.
*Spreadsheet for daily and monthly sales.
*Sales of products
*Event planning for stores and team outings
2018
2019
Education
Inceta
Wealth management
NQL4
Inceta
Generic Management
NQL4
Achievements & Awards
C4C Champion Award - 2019
Contact this candidate