Ping (Renee) Chen MBA Project Manager Business Data Quality Assurance Analyst

Mobile: 682-***-**** Email: adnam0@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/pingreneechen/ SUMMARY

I am MBA-level highly responsible and dedicated Project Manager with strong Business Management, Business Analytics and technical experience, Experience in managing full project management lifecycle, people development skills seeking opportunities to leverage extensive business management experiences (8+) and technical skillsets (MySQL/SQL/Python) in the technical industries. EDUCATION

The University of Texas at Dallas, USA May 2018 – May 2020 Master of Science (M.S.) in Business Analytics / Data Science The University of Texas at Arlington, USA Aug 2016 – Dec 2017 Master’s in Business Administration (MBA)

Beijing Foreign Studies University, Beijing, China, Sep 2004 – Jul 2008 Bachelor in English Language Literature

SKILLS

· Project Management (Agile/waterfall/Scrum) · PMP /CSM · Predictive Data Modeling (Python/R)

· Costing and budgeting · Process optimization · Data Visualization (Tableau/Excel)

· ITIL & ISTQB Certified · Business operations/Change Mgmt. · SQL Queries & Data Manipulation WORK EXPERIENCE

Samsung Electronics America, Plano, TX, USA July 2020 – Present Senior Quality Assurance Analyst

• Utilize Agile scrum methodology, analyze stakeholders’ requirements, work with cross functional teams to create user stories, develop test plan; manage product backlog, re-prioritize tasks, lead in Sprint planning/review sessions

• Analyze project testing status by using SQL, Python, and Tableau to combine various datasets and provide updates to the Project Manager for reporting and recommendations for process/performance improvement throughout multiple projects

• Perform Black Box, Functional, Sanity testing, Automation Testing and UAT, work with development and product team to report defects by using PLM and work closely with R&D teams to troubleshoot issuues

• Conduct requirements traceability throughout project lifecycle to validate product meets requirements; manage changing requirements and priorities; participate project planning sessions to develop a thorough understanding of the project’s business domain Sony Corporation, Sony Global Solutions, Beijing, China Aug 2011 – Aug 2016 IT Project Manager

• Partnered with Sony Manufacturing teams to develop an optimized manufacturing process for next-generation Sony mobile devices that required process optimization & SCRUM project mgmt. which resulted cost saving of 20%

• Collaborated with key business stakeholders to manage and prioritize multiple projects to develop detailed project plans, project schedules, project budget estimated, resource planned to include internal and external, defined deliverables and milestones, controlled projects scope, identified project risks and possible mitigations which resulting in a 22% increase in annual revenue

• Oversaw project team of 9, worked with PMOs and key stakeholders to continually monitor project performance to ensure that projects to deliver on time and within scope and budget

• Led regular project reviews, generated status dashboards and progress reports, reported to executives and stakeholders Sony Corporation, Sony Global Solutions, Beijing, China Jul 2010 – Jul 2011 Sr. IT System Analyst

• Facilitated the ITIL application migration project by mapping incidents handling processes, documenting business requirements, and training key business org contacts.

• Led the execution of several high-profile IT transformation projects which included everything from streamlining of IT Access Management requests to driving efficiencies in IT processes in order to deliver on ambitious SLA’s

• Designed customized incident reporting by using SQL/Excel that included a regularly updated view of 100+ IT applications performance for business teams to make decisions on optimal IT support required by application

• Analyzed and translated business requirements to development team through flow charts, diagrams, use cases, user stories in JIRA BACKGROUND

• Languages: English (Fluent), Mandarin (Native)

• Technical Skills: MS Office (Excel, PPT, Project), PLM, JIRA, ALM, ITIL Process & ISTQB, Tableau, SQL, Python

• Certification & Training: PMP, ISTQB, Scrum Master, ITIL Foundation Reference Available on Request