Jamie Adams
Urbandale, Iowa
adnahs@r.postjobfree.com · 515-***-**** (cell)
Professional Summary
Detail oriented professional with experience managing production focused teams, direct and indirect Relationship Management, as well as, managing client facing documentation and bid management. Experience interacting with senior level executives in developing go forward strategy and rollout plans to assure high level customer satisfaction and maintaining longer term relationships.
Skills
Customer and Personal Service
Administration and Management
Personnel and Human Resources
Communications and Media
Experience
Information Management Specialist April 2017 Current Quality Manufacturing Urbandale, IA
Responsible for preparation of client bid requests, gaining executive signoff and presenting final bid to client.
Instrumental in implementing new customer estimate process, increasing processors efficiency by 40%.
Coordinate communication within the department to assure quality of output, bid timeline for client presentation.
Instrumental in training new team members in both policy and processes to maintain high levels of quality and efficiency.
Owner Ballet Instructor and Professional Dancer June 2008 Dec 2019 Self-Employed Waukee, IA
Instructed weekly ballet classes for 16-20 students ranging from Pre K-High School.
Developed instruction techniques to educate and train students on the fundamentals on a variety of Classical ballet styles, including Ceccchetti, Vagarnova and Contemporary.
Led both group and individual training sessions.
Danced professionally for both Co-motion and Hurley & Dancers, modern dance companies.
Organized and managed all aspects of being self-employed. Small Business Banker Jan 2003 Dec 2008
Wells Fargo Clive, IA
Proactively grew relationships with new small business customers through relationship development and presenting products that would help the client build their business or create more efficiencies for their business.
Managed long-term focus on client relationship management through listening and understanding client needs and offering sound financial advisement to fulfill the client’s needs.
Instrumental in management and tracking of daily sales goals and developing strategies to drive higher volume.
Responsible for preparing and presenting branch performance to executive management monthly. Branch Manager Feb 2003 Dec 2003
Wells Fargo Bank Clive, IA
Managed a team of 25 full-time and part-time team members, which included hiring, training and developing the team to assure their career success with their individual positions.
Mentored communication strategies with team to assure relationship activities focused on building upon the long-term depth of the overall customer relationship.
Developed and administered monthly bank performance reporting to executive management. Branch Manager Jan 2001 Feb 2003
Wells Fargo Financial Provo, UT
Managed all aspects of a $5MM finance office including overall branch profitability, business development of retail clients, underwriting, documenting and execution of bank products.
Directly managed strategy and collection of delinquent accounts to maintain and improve overall branch delinquency and losses.
Responsibilities included securing retail financing clients, building and maintaining relationships to growth the retail clients finance volume through development and marketing and sales strategies and available special terms plan that fit within the client’s economic structure.
Developed and managed team knowledge of consumer credit underwriting strategies, loan documentation and execution for lending products, which included revolving credit lines, installment loans and mortgage loans
Managed office profitability, losses and overall business volume.
Developed and administered yearly profit plans, as well as, consolidation and presentment of monthly performance reporting to executive management.
Team Executive Manager Jan 2000 Dec 2000
Target Salt Lake City, UT
Managed a team of 100 full-time and part-time team members in store product acceptance, internal distribution and external presentment of product lines.
Responsibilities included interviewing, hiring and development of overnight team to assure Target policy was understood and followed.
Education
Utah State University Logan, UT
Bachelor of Science in Communications - May 2000 (graduated with honors) Division 1 Scholarship Athlete
Vice President, Kappa Delta Sorority.
● Serve in leadership roles in church and community school associations