GOURAVVIJAYVARMA

E-MAIL:adnac3@r.postjobfree.com

E-MAIL:adnac3@r.postjobfree.com

BuildingNo-3flatno-G-1AmbernathEast

MaharashtraPOBOX-421501

Mobileno:=+917*********,+919*********.

OBJECTIVE:-

Iwanttobringmyselfinapositionwheremyskils&

Learningsarerefined&Implemented.TobeselfIndependent,tolivea Manageriallife.

DUTIES&RESPONSIBILITIES:-

Providingcompletedirection&informationtotheguestarrivinghotel. MakingarrangementsforflightticketRe-confirmation,pick-up&drop fromAirports&offices,otherreservation,handlingmails&packages. Bookingcarsonguestrequest.

Havinggoodunderstandingwithsub-cordinates,car

Driver’s,valetservices&sale’steam.

EDUCATION:-

SSC=56.13

HSC=55.16

ITSKILLS:-

Basicknowledgeinopera.

Excel.

MsWord.

PowerPoint.

EXTRA’S:-

ExpertinGuestswithDisabilities.

GoodinHandlingGuestComplaints.

EXPERIENCE:-

HawarePropertiesVikhroli:-workingasSeniorsalesexecutivefrom April2018tildate.

NovotelImagicaKhopoli:-WorkedasExecutiveConciergefrom13th July2015tilJune2017.

Holiday-InnSaudiArabiaRiyadh:-WorkedasBelcaptainfrom23rd December2012til23rdDecember2014.

FourPointsbySheratonVashi:-Workedasseniorteamleader conciergefromJune2010tildec2011awardedcoleagueofthe monthandcoleagueoftheyear2011.

YasWorldfirstformulaonehotel:-AbuDhabiworkedasaConcierge PorterfromNovember2009tilApril2010andAwardedcoleagueof theMonth.

FourPointsbySheratonDubai:-DubaiWorkedasaConcierge Porterfrom

(December2006tilOctober2009).

TheOberoihotelMumbai:-Conciergeporterfrom(November2005 toNovember2006).

TheWaldorfHiltonlondon:-Conciergeporterfrom(October2004to October2005)andawardedcoleagueofthemonth.

TheOne&OnlyRoyalMirageDubai:-conciergeporterfrom

(September2003October2004).

TheMarriotMumbai:-conciergeporter(August2001toSeptember 2003).

LANGUAGESKNOWN:-

English,Hindi,Marathi&Punjabi.

SKILLS:-

Teamplayerwithsuperlativecommunicationandteam-buildingskils. Goal-drivenachieverwithstrongorganizationalskils,detailorientation. Maintainingfilesofguestsuchastelephonerecords,registrationcards ofguests,passport,visacopies andbusinesscardsofguests. Abilitytomanagemultipletasksinapressurizedenvironment. Handlinglocalandinternationalcalsoftheguestsandadminoffice everyday.

Interactwithguest’sneedsandcomplaints,completeandsubmit weeklystoreroomrequisition.

Date:-

Place:- (Gourav.V.Varma)

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