APRIL MARIE CELETARIA CORONEL

San Nicolas, Iriga City

adna76@r.postjobfree.com

097********

WORK EXPERIENCES

September 2019 - Present - Audio transcriber/Freelancer

QA World

Salt Lake City, UT, USA

-Responsible for listening to different recordings either calls (customer-rep/rep-rep) or voicemail.

-Responsible also listen to live proceedings or audio and video recordings to create written versions of them.

-Transcribers company that offers home-based jobs.

-I pay per minute to of transcribed audio calls on Paypal.

Nov. 2018 – Jan. 202 - Customer Service Representative (Amazon SDS) Sutherland Global Services

Cadlan, Pili, Bicol, Philippines

-Provides support to Drivers on and off road, and Customers waiting for shipments handled by Amazon Logistics, to ensure timely resolution for delivery issues by researching and troubleshooting with internal tools.

-Responsible for tracking, assisting customer, billing, track and maintain the quality metrics of assigned processes.

EDUCATION

2011 – 2015 Central Bicol State University of Agriculture

San Jose, Pili, Camarines Sur

Bachelor of Science in Agriculture (Animal Science)

CERTIFICATES

May 2021 Typing in English

with speed 37 wpm and accuracy of 96.6%

June 2021 Write Professional Emails in English

By Georgia Institute of Technology

June 2021 Consonants of American English Pronunciation

By University of California, Irvine

SKILLS

Languages English, Filipino, Bicol (dialect)

Technical Microsoft Word, Microsoft Excel, Microsoft Powerpoint,

Microsoft Publisher

Others Freelance Charcoal Painter, Coffee Painter, Ballpen Painter,

Color pen Painter

PERSONAL DETAILS

Birthdate April 20, 1993

Status Single

Nationality Filipino

CHARACTER REFERENCES

GABRIEL MORILLO

Store Head

LCC MALL

San Roque, Nabua, Camarines Sur

LEONARDO S. SURETA

Dean, CNAR

Central Bicol State University of Agriculture

San Jose, Pili, Camarines Sur

EDITA C. CORNEJO

Thesis Adviser

Central Bicol State University of Agriculture

San Jose, Pili, Camarines Sur

I declare that the information given is true and correct.

APRIL MARIE C. CORONEL

Applicant

Contact this candidate