Traffic Manager Management Consultant

Jose Madera

Arlington TX • linkedin.com/in/joseOmadera

************@*********.*** • 954-***-****

Senior Manager - Operations & Logistics

Seasoned operations manager with more than two decades’ global experience and proven expertise in all aspects of domestic and international logistics (air, ground, ocean). Esteemed, outcome-focused leader skilled in directing daily operations, building and managing high-performing teams, implementing major lean and improvement projects, and delivering results in revenue and bottom-line performance. Tenacity for taking on new professional challenges and embracing technology innovation to maintain competitive edge.

Areas of Expertise:

●Strategic, Action, & Corrective Planning

●Performance Tracking & Reporting

●Team Training, Development, & Coaching

●Sales & Marketing

●Process implementation

●ERI Improvement program

●Daily Production & Distribution Oversight

●Contract Negotiations Purchasing & Procurement

●Facility Workflow Design Health & Safety Standards

●Parcel sorting system

●Product design & sourcing

●Forecasting & Budget Development

Professional Experience

Contractor Sr Logistic & Operation Consultant

Samsung Electronics America– Coppell TX (06/2019 to 12/2019)

Took on a 6 month contract position to support SEA in the CSD processing department for

●ENR Division Emerging Business Order processing support for B 2 C order fulfilment

●CPO Trade-In Auction processing

●CPO Return Inventory from Manufacturing plant resale

●STO internal transfer system process.

●DOA Buffer Division on returned defective devises

Worked with 3-PL team of 20 employees in developing better processing methods via Samsung SAP software WMP/GMP.

Helped develop KPI’s for the department to ensure customer compliance on task completion requirements were met. Along with providing weekly updates to senior management performance progress.

Yur-Key Merchandising & Logistics – Home Base Self Employed - Dallas Tx

Management Consultant (10/2017 to 10/2018)

Serve as expert in logistics while leading consulting engagements with diverse business clients.

●Seized opportunity to act as buyer/broker in retail liquidation, providing price negotiation and retail-to-door ocean transportation solutions; established relationships with various retail stores, including Bed, Bath & Beyond, Wal-Mart, Target, Macy’s, Home Depot, and Black & Decker, and engaged expertise in review and presentation of manifest on liquidated goods.

Great HealthWorks, Inc. – Fort Lauderdale, FL

Senior Director, Logistics & Distribution Service (4/2010 to 10/2017)

Oversaw all aspects of distribution logistics for leading provider of science-based health and wellness products.

Set and engaged strategies for efficient, cost-conscious retail channel and direct-to-consumer shipping operation. Managed team performance and ensured compliance with all industry standards and company policies and procedures. Steered negotiation of domestic and international shipping contracts. Led weekly cross-department meetings to drive fulfillment of delivery commitments and spur successful new product launches. Produced weekly, monthly, and yearly KPI and cost analysis reports to drive cost control decisions.

●Shipping savings of $1M+ per year and cut raw box material costs by strategic redesign of shipping cartons.

●Generated of thousands of dollars in priority & presort shipping cost savings by spearheading first-ever rate negotiation with U.S Postal Service.

●Reduced company costs and improved order transit times by leading launch of Canada-based facility.

●Directed development and implementation first-of-its-kind mail parcel sorter utilizing QR coding for label on label printing, yielding production of 3K packages per hour with potential for 10K P/H.

●Improved compliance with FDA requirement for nutraceutical product unique item identification (UID) traceability and created automated parcel sorter connecting client information with order product ID, reducing alternate channel distribution.

●Achieved near 3K-day no lost time injury record through engagement of lean six processes.

Intradeco Export – Fort Lauderdale, FL

DC Consultant Manager (1/2008 to 8/2009)

On boarded with logistics and supply organization to drive efficient, effective distribution operations within 290K square foot facility. Engaged across 12 departments and among ~100 managers and employees to lead process streamlining and space utilization projects.

●Eliminated distribution bottlenecks increased load release by 50% through scanning & tracking enhancements.

●Slashed operating expenses by upwards of $550K in just two months by implementing new scanning audits

●Catalyzed 48% increase in employee productivity through launch of incentive program, and saved $500K

●Solicited to advise sister company in design/set up of storage facilities and security systems in U.S. Tropical Shipping, Inc. – Miami, FL

Traffic Manager (3/2007 to 6/2008)

Within operation specializing in dry shipment cargo transportation services across North America, maintained responsibility for managing traffic activities for the Eastern Caribbean and Bahamas region.

Led onboarding and management of customer accounts, coordinating across teams to facilitate shipping document processing and service delivery. Supervised Air Cargo Department, negotiating air rates.

●Entrusted to run eight port operation trades after only six months of tenure.

●Cut service failure by 60% in under three months through implementation of FCN audit.

●Improved document accuracy, boosting department scorecard by more than 30 points to 96.5% in 12 months.

●Member of job accuracy team developing traffic operations goals, improving procedures & shipping documents.

●Acted as Co-Chair of Safety Department, innovating procedures and standards to maximize team health and safety.

Challenge Air Cargo / UPS Latin America – Miami, FL

Center Manager (7/1998 to 11/2006)

Managed Latin America Operations with responsibility for activities of 310K square foot distribution center as well as eight direct management reports, 120+ indirect staff reports’

Managed Import/Export departments, ensuring optimal efficiency and effectiveness in cargo operations from aircraft loading and unloading through palletizing, receiving, and delivery. Managed compliance requirements related to customs, USDA, and other agencies; coordinated internal and external audit activities.

●Innovated synergy-driven projects, including development of facilities standard operating procedures (SOPs).

●Devised method of procedure (MOP) to improve compliance with service-level commitments.

●Hand selected by management to cross-train Import/Export staff on utilization of UPS internal systems, resulting in internal promotion.

●Engaged in due diligence and integration process for UPS acquisitions, ensuring positive outcomes in preparation of business and operational models.

●Entrusted to open UPS Small Package International Hub Operations, yielding three-year assignment as Hub Manager for AM/PM operations.

●Led facility to pass Comprehensive Health & Safety Audit with 98.5% score in 2006, the first successful audit outcome for the cargo operation since acquisition of Challenge Air Cargo.

●Successfully boosted employee relations index (ERI) from 49% to 93.5% effectiveness.

●Achieved and sustained regional record for no-time lost injuries (110K hours).

●Invited to serve as member of UPS Union Grievances Committee and UPS Compliance Committee.

Education and Credentials

Bachelor of Business Administration (BBA, with highest honors) College of Puerto Rico – San Juan, PR

Credentials: ISO 13485:2003 Certification ISO 9001:2008 Internal Auditor Training USPS Certified in Mail Piece Design

Training & Development: GMP Online Training Executive Mail Center Management Program

Languages: English Spanish

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