Quality Controller Trainee Engineer
Resume:
S.HENRY JAYAKUMAR
ALANDUR, M.K.N ROAD
CHENNAI – 600-016
Mobile No: 98403_66128
E-mail. ID:**************@*****.***
Objective :
To obtain a challenging assignment in an organization which helps to acquire knowledge and grow in the career along with the growth of the organization. WORK EXPERIENCE
CURRENT EMPLOYMENT :
COMPANY : NTT DATA Information Processing Services Private LTD (Formely DELL) DESIGNATION : Transaction Quality Assurance Associates CLIENT : BCBS (RI)
DEPARTMENT : CLAIM ADJUDICATION
DURATION : 15th APRIL 2013 - 7th July 2021
JOB RESPONSIBILITIES :
Processing Medical Insurance claims for US Clients.
Good exposure with Insurance Claims & processing tools (Facets, Maccess, RSD).
Responsible to process claims as specified by Team Leader/Group Coordinator(GC).
Should complete the allotted batches with in the Turnaround Time (TAT).
Achieve Productivity Target and Quality requirements.
Maintained people records like production, quality, etc.
Trained number of associates in various processes.
New associate processed claims and provide them a effective feedback.
To provide refresher training to the team associates.
To share the best practices with the fellow associates in order to improve.
Analyzes and finds solutions for individual transactions.
Analyzes and Interpret client documents.
PREVIOUS EMPLOYMENT:
COMPANY : BHARAT ELECTRONICS LIMITED, NANDAMBAKKAM, CHENNAI - 089 DESIGNATION : Trainee Engineer
DEPARTMENT : Inspection & Testing
DURATION : 20th June 2009 - 19th June 2010.
PREVIOUS EMPLOYMENT:
COMPANY : HTC Global Services (India ) Private Limited DESIGNATION : Quality Controller
DURATION : 21st August 2012 – 30th November 2012
ACHEIEVEMENT:
Certified as on the SPOT AWARD Winner for best and Outstanding Performance in DELL BUSINESS PROCESS ASSOCIATE for the July 2014.
Certified as on the SPOT AWARD Winner for best and Outstanding Performance in DELL BUSINESS PROCESS ASSOCIATE for the November 2014.
EDUCATIONAL QUALIFICATION:
Degree D.E. E.E (Electrical and Electronics Engineering)
% Obtained 82.50%
Batch 2002 - 2004
Institution Little Flower Polytechnic College
Location Porur
Degree B.E (Electrical and Electronics Engineering)
% Obtained 73.00%
Batch 2005 - 2008
Institution Dhaanish Ahmed College of Engineering
Location Padaapai
Degree M.B.A (System Management)
% Obtained 63.00%
Batch Jan 2012 – Dec 2013
Institution University of Madras Distance Education Location Chepauk
Personal Details:
Father’s Name : J. Sam
Mother’s Name : A. Baskinal Mary
Sex : Male
Date of Birth : 25.5.1985
Nationality : Indian
Religion : Christian (RC)
Languages Known : Tamil, English
Permanent Address : No: 4/37 Pitchan Street, Alandur, M.K.N Road, St. Thomas . Mount, Chennai - 600016
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge. Place:
Date:
Signature:
(S. Henry Jayakumar)
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