Montefiore Medical Program Analyst

Rob Hernandez

** ********* **** ********* **

- 917-***-**** - ***********@*****.***

Professional Experience

Department of Housing and Urban Development, New York, NY 10/2020- Present

Program Analyst (GS 12)

Conducting detailed analyses (qualitative and quantitative) of complex functions and work processes of technical assistance programs and making recommendations for improvement in the effectiveness and efficiency of work operations.

oReviewing, auditing, approving and denying construction loans for HUD Multifamily development programs.

oMaking determinations and recommendations involving a wide range of policies, procedures, and strategies.

oPerforming research and analysis to evaluate qualifications, operations of grants and cooperative agreement awardees and contractors.

oImplementing policies, procedures, instructions, and training on various management information systems.

U.S. Department of the Treasury, New York, NY

Office of the Comptroller of the Currency (International Bank Supervision) 11/2017 – 10/2020

Bank Examination Technician (International Bank Supervision)

Perform technical work in support of complex bank examinations.

oGathering, organizing and analyzing data to draw conclusions regarding financial institutions compliance with laws and regulations.

oUtilizing the CAT (Cybersecurity Assessment Tool) to evaluate institutions risks and cybersecurity preparedness.

oParticipating in Anti Money Laundering and Financial Crimes investigations.

oDrawing conclusions and recommending corrective actions.

oPerforming on/off-site analyses and writing bank examination memorandums and reports.

oPreparing and managing spreadsheets and other automated systems to capture bank examination data.

Social Security Administration, Bronx, NY 10/2015 - 11/2017

Office of Hearing Operations – Senior Case Technician/Hearing office Coordinator

Provided legal and technical support to the Chief Administrative Law Judge, attorneys and claimants.

oInterpret federal laws, regulations, rulings, precedents, policies, procedures and guidelines.

oPerform complex and routine investigation and case management activities.

oReview and analyze cases to ensure sufficiency of evidence.

oRespond to inquiries pertaining to the appeals of federal disability cases.

oUtilize an electronic case management system to schedule and coordinate hearings.

Montefiore Medical Group, Bronx, NY 07/2007-10/2015

Department of Orthopedic Surgery – Senior Clerk

Performed complex clerical activities such as patient billing, preparing reports, correspondence and updating departmental records.

oOptimize and redesigned process flows to increase revenue, reduce patient wait times and increase patient satisfaction.

o Use statistical analysis to evaluate performance improvement activities.

o Coordinate care for over 80 patients on a daily basis.

o Serve as liaison between patients, insurance companies and physicians.

United States Army, Fort Bragg, NC 04/2003 - 08/2006

XVIII Airborne Corps - Corporal (Supervisor)

Supervised and coordinated the activities of subordinates engaged in packing and maintaining parachutes and machinery for airdrop.

oAssigned to TEXCOM Airborne and Special Operations Test Directorate to test, repair, maintain and pack experimental and lifesaving parachutes and equipment.

oProvided international logistical support including transportation, storage and record keeping of military vehicles and equipment.

oReceived many awards and commendations including the Parachutist Badge, Good Conduct Award and an Honorable Discharge.

Education

Mercy College, Dobbs Ferry, NY

Bachelor of Science in Business Administration Graduated – 1/2016

Professional Certifications

CompTIA Security + (Cyber Security) in progress

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