Computer IT, clerical, bookkeeper, payroll

*** * *** ******

Frostproof, Florida *****

863-***-**** ***********@*****.***

Linda G. Hanks

Objective Over twenty-five years of industrial office experience, expertise in office management and construction.

Computer literate in various software programs. Have excellent office skills relative to personnel, payroll, accounts payable, cost accounting, purchasing, etc. Have extensive training in computer repair, troubleshooting, hardware, software. Customer Service and Retail Sales. Have interacted with the public for over 15 years.

Computer Burroughs B90, Wang and Personal Computers, Programs include Microsoft Word, Excel, Access,

Experience Publisher and Power Point, Lotus, Multi-Mate, Professional Write, Versa-Form, First Recourse, Microsoft Works, Word Perfect. Dbase, Quick Schedule, Unisys, Inter-soft, Payroll and Accounting Program, a personally written Dbase-Fox Project Cost Control System, Timberline and View Software, QuickBooks, Intuit Master Builder, POS System.

After graduating from FCI, started my own computer business from home, Built computer systems, repairs, upgrades, networking and troubleshoot. Onsite and In-house repairs. I have my A+ Certifications from CompTia. Customer service skills, working with customers repairing computers, have worked in several retail stores.

Worked in the community and events, youth football league, high school dance team, children’s church

Work 2007-Present: World Wide Tech Services: Field Technician doing warranty repair on desktop and laptop Experience computers. Printers Lexmark, Dell, HP. and tv’s

2011-2012: The Quilt Shop: Co-Owner and Manager of the shop, selling fabric and notions along with various quilting classes, responsible for all aspects of the store and employees, order merchandise, inventory, accounting, payroll, insurance.

2004-2013 Spurgeon Computer Service: Owner of Computer business from home, repaired desktop and laptop computers, built new systems, upgrades, installed operation systems, antivirus software, warranty repair on HP, Dell, Lenovo, Sony, Gateway, Acer computers, repaired Med Machines in hospitals.

2006-2015 Mid Florida Electrical & Controls: Office Manager responsible for all payroll, bookkeeping, accounts payable, accounts receivable, and human resource. Monthly/quarterly reports.

2002-2006: Bul-Hed Corporation: Responsible for all bookkeeping, accounts payable, accounts receivable, payroll, human resource, monthly/quarterly report, maintaining all company licenses, internet and networking issues

1994-2002: Johnson Bros Corporation: Tampa Electric Company Polk Power Station – Mulberry, FL & Regional Office in Bartow, FL: Office Manager responsible for all general operations of the office including payroll, personnel files, accounts payable, and maintenance of project correspondence and other related files at the TECO Foundation field office. All Regional office payroll, Human Resource, Insurance, accounts payable. Also maintaining all company licenses and permits.

1992-1994: Watkins Engineers & Constructors: Procter & Gamble - Augusta, Georgia & Frostproof, FL: Office manager for +400 Craft workers, Responsible for all office functions including payroll, timekeeping, personnel, insurance, accounts payable, accounts receivable, document control.

1982-1992: Watkins Engineers & Constructors: Procter & Gamble-Frostproof, Florida: Office Manager +-400 craft workers, Responsible for all office functions, including accounts payable, accounts receivable, payroll, personnel, timekeeping, insurance, document control, and cost accounting, computer operator.

Education

1975: Frostproof High School, Frostproof FL

Webber College, Babson Park, Fl

Accounting I, 1990

2002-2004: Florida Career Institute, Lakeland, FL

Computer Technology & Network Engineering

Computer Applications

Basic Principles of Electricity & Electronics

Basics of Analog Devices

Basics of Digital & Microprocessors

Computer Architecture (Hardware)

Computer Install/Maintenance (troubleshooting)

Computer Operating Systems (software)

Certified Microsoft Word 2000

Certified Microsoft Excel 2000

Certified Microsoft Access 2000

First Aid, CPR, AE

Certification on Dell, HP, Lenovo desktops and laptops

References Upon request

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