Araceli Delgado
Resourceful Education Facilitator with 20 years of experience
Phoenix, AZ 85029
********@*****.***
Conscientious individual known for providing service with a smile. Detail-oriented Clerk with expertise in truancy reporting, keeping records on disciplinary actions and updating student account information. Effective behavior coach, highly qualified for Intervention-conflict resolution and interpersonal relationships. Skilled communicator conducting weekly interdisciplinary meetings and evaluations. Crisis interventionist, observing and evaluating goals and treatment plans to assure that clients needs are met.
Authorized to work in the US for any employer
Work Experience
Behavior Coach / Mentor
New Hope of Arizona, Inc. - Phoenix, AZ
April 2021 to Present
Assisting youth members in learning coping skills and techniques, depending on the struggles they may be facing.
Supporting youth members with providing guidance, advice, feedback. Advocating for the youth, assisting in areas in which the youth needs assistance. Attendance Clerk / NSLP Coordinator
Premier High School
2001 to Present
Attendance Clerk:
• Truancy reporting, keeping records on disciplinary actions and updating student account information.
• Process enrollments, and withdrawals.
• Ensuring that student files/records are accurate for state audits.
• Process certified letters, answering multi-phone lines. Intervention/Translator:
• Provide orientations/interviews with new enrollees.
• Translate documents/records into Spanish.
• Work closely with the Social Worker and Special Ed department. National School Lunch Program Manager:
• Collaborate with catering company with food ordering and monthly menu planning.
• Track daily meal counts and submit monthly reports to Arizona Department of Education for reimbursement.
• Work closely with USDA Foods, processing orders and reconciling transactions.
• Record keeping, responsible for collecting, and processing lunch applications as well as direct certifications.
Chaperone:
Accompanied students to Washington DC, New York, California
• Explored the White House and witnessed medical debate about the Affordable Care Act.
• Explored Arlington National Cemetery
• Explored many monuments.
• Explored the Holocaust Museum
• Explored the Statue of Liberty
• Explored the 911 Memorial and Museum
• Attended Senior Trips with graduates to Six Flags Magic Mountain
• Attended educational and recreational trips in Phoenix AZ. Fundraiser/Treasure:
• Mentoring students as they organize snack sales, car washes, raffles, and events to raise money for senior trip, prom, or school events.
• Saved and kept track of all funds raised.
• Responsible for ordering and distribution of bus cards. Recruiter:
• Set up an information booth during high school night events in middle schools/events nearby to provide information about our campus.
• Interface with students and parents about Premier High School campus. After School Program Coordinator:
• Operated after-school extracurricular activities such as coached a soccer team, managed a life skills club, and recreational club.
Behavioral Health Technician
Sunshine Residential Homes
February 2018 to March 2021
• Process IR reports as needed.
• Distribution of medication
• Medical record keeping.
• Discipline, re-directing clients in a firm, positive manner.
• Transporting clients to different activities and appointments.
• Maintaining a clean, safe and harmonious environment for clients. Education
BA in Communication minor in Conflict Resolution
AZ STATE UNIVERSITY
December 2019
Associates. in Art
ESTRELLA COMMUNITY COLLEGE
August 2013 to May 2016
Skills
• Microsoft Office: Word, Excel, and Outlook
• School Master/Sasi/Oscar
• Typing: 40+ wpm
• Ten Key by touch
• Multi-line Phone Systems
• Translation
• Fundraising
• Conflict resolution and interpersonal relationships (5 years)
• Food Handling
• Behavioral Health
• Interpretation
• Recruiting
• Conflict Management
• Administrative Experience
• Leadership
• Data collection
• Supervising experience
• Program management
• Medical Records
• Spanish
• Case Management
• Mediation
• Menu Planning
Languages
• Spanish - Fluent
Certifications and Licenses
CPR Certification
First Aid Certification
Civic Education Program Diploma
Assessments
Customer focus & orientation — Proficient
March 2020
Responding to customer situations with sensitivity Full results: Proficient
Teamwork: Interpersonal skills — Highly Proficient January 2021
Responding to challenging team situations at work
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.