Kristen Hines
P: 516-***-****
** ***** **** **** • Cheshire, Connecticut 06410 E: *******@***.***
PROFESSIONAL SUMMARY
Experience in leadership, product development, pre-production and production in Sweaters, Cut & Sew and Wovens. An effective leader devoted to creating focus, troubleshooting and delivering profitable results. A team player with an ability to facilitate communication and to promote strong partnerships.
EXPERIENCE
Bloomingdales - Huntington, NY 2017-2021
Sales Associate- Women’s Premium Denim
• Customer Service - strong leadership skills in merchandising, sales and operations.
• Built client relationships/client book for in store shopping experience.
Alex Apparel - New York, NY 2018-2019
Freelance Production Manager
• Reviewed initial prices/negotiated costs in order to meet the company’s initial mark up.
• Managed daily tasks: Reviewed the development/production time and action calendar, development and tracked proto/presentation sample development, ensured the approval process remained on schedule, tracked orders to ship for on time deliveries.
Athleta - Woodbury, NY 2016 - 2017
Sales Associate
• Strong leadership skills in merchandising, sales and operations.
• Built client relationships so customer wanted the retail store experience instead of online shopping.
J Crew - New York, NY 2005 - 2015
Cut and Sew Knits Production Manager
• Developed close partnerships with design, quality department, merchants and vendors to launch successful brands-Retail Crew Cuts and Factory Crew Cuts.
• Implemented standard operating procedures with vendors/cross functional partners such as setting up minimum requirements, used a fabric minimum to include multiple styles, adhered to criteria to place orders in Cambodia, QC seasonal style reviews.
Also, established a rolling griege program in base fabrics for chase/replenishment orders which saved 30 days on delivery. We also used this for special projects such as Highline, Museum of Natural History, Garments for Good and Teachers of America.
• .Worked as product development to troubleshoot potential quality issues such as sharp points/small parts especially in Retail as Crew Cuts shipped internationally. Worked on potential costing issues during development. Managed the development/production time and action calendar, ensured the approval process, tracked and shipped for on time delivery.
• Analyzed the cost breakdowns in order meet the departmental initial mark up. Overall mark up improved by 5 points.
• Overseas travel to garment factories, wash houses and print factories in China and Cambodia.
Maya Knitwear - New York, NY 2004 - 2005
Sweater Production Manager
• Conducted fit sessions, created line lists, ran sample sales.
Worked with designer, show room, clients, imports, freight forwarder, public relations and Hong Kong office. Reviewed prices and negotiated prices, tracked the production, resolved QC issues.
Worked with factory directly.
EDUCATION
Michigan State University - East Lansing, Michigan
Bachelors of Science, Clothing and Textiles.
SKILLS/INTERESTS
• Strong leader, detailed oriented, good communicator, organized, problem solver, strong analytical thinker, promotes talent.
• Proficient in PC skills- Excel, Microsoft Word, PowerPoint, Access, Pivot Tables.