********@*****.***
CHARMAINE FOURIE
PERSONAL
INFORMATION
• Date Of Birth 10/10/1980
• Age 40
• Marital Status Married
• License & Own Transport Yes
• Dependents 2
SKILLS & ABILITIES • Time management
• Client Service
• Communication
• Problem solving skills
• Loyal
• Reasonable
• Good listener
• Punctual
• Accurate
• Driven
• Self-motivated
• Attention to detail
• Hardworking
• Organized
• Good planner
EXPERIENCE
TELESALES: PLATINUM LIFE
4 Nov 2019 till Date
1. Reaching daily and monthly targets
2. Objection handling
3. Customer service
4. Maintaining a valid sales ratio
CO-ORDINATION MANAGER: L’OREAL PROFESSIONAL AFRICAN SALON INSTITUTE 21 NOV 2015 TILL 15 MAY 2018
1. Team development and training
2. Budgeting and P&L monitoring and implementation Page 2
3. Training coordination
4. Class planning
5. Services SETA accreditations and alignment
6. Content development and updates
7. Operational management of institute
8. Policy research and development
9. Team MYR and YER reviews
10. Assessment and moderation
11. Salon and sales management
12. Student recruitment
13. Stock tracking and order
TRAINING CO-ORDINATION: L’OREAL PROFESSIONAL AFRICAN SALON INSTITUTE 2 Jan 2014 till 20 Nov 2015
1. Team development and training
2. Budgeting and student invoicing including payment tracking 3. Class planning
4. Content development and updates
5. Calendar development and implementation
6. Student training facilitation
7. Student reports and feedback
8. Student and team evaluations
9. Events coordinating
10. Stock tracking and order
11. Operational reporting
12. Budgeting
13. Invoicing and payment tracking
14. Student training facilitation
15. Student reports and exam coordinating
16. Stock tracking and order
17. Salon services and sales tracking
Page 3
18. Course update and implementation
STYLIST/LECTURER: SAAHST
01 August 2013 - December 2013
ASSISTING GUESTS, PRESENTING CLASSES
OWNER / STYLIST: JAWY HAIR DESIGN
18 April 2011 – 27 July 2013
Assisting guests, managing staff training junior stylists MANAGER / STYLIST: HOUSE OF HAIR DESING
October 2007 – April 2011
Assisting guests, managing of staff, shop related admin and training junior stylists QAULIFIED: 11 OCTOBER 2005
EDUCATION SIYANQOBA
2016 till 2017
NQF level 6
• Assessor
• Facilitator
• Moderator
TSWANE NORTH COLLEGE – ALL UNIT STANDARDS IN LADIES’ HAIRDRESSING
• Hairdressing