GURINDER SINGH

mailto:adn91q@r.postjobfree.com Mobile: +91-826*******

OBJECTIVE

Seeking a professionally challenging and rewarding opportunity that allows my creativity to further advance my knowledge, skills and excel in career and to serve the parent organization with utmost fidelity.

EXPERIENCES

1.IGA Supermarket, Park Hive, Perth. WA

●Designation:-Retail Sale Worker from 13 January 2012 to 20 June2015 and recommenced from 29June 2017 to 30th June 2021.

●Job Function:-

●Ensure high levels of customer satisfaction through excellent sales service

● Maintain outstanding store condition and visual merchandising standards

●Maintain a fully stocked store

● Ascertain customers’ needs and wants

●Recommend and display items that match customer needs

● Welcome and greet customers

● Manage point-of-sale processes

● Actively involved in the receiving of new shipments

● Keep up to date with product information

●Accurately describe product features and benefits

● Follow all companies’ policies and procedures

2.Wools Worth Supermarket, Harvest Lakes, Perth WA

●Designation:- Store Team Member from 19 Nov’2014 to 30th June 2021.

●Job Function:-

oResponsible for replenishing and merchandising of stock in the store.

oProvide customer service and product information

oDeliverables Custodian.

oWelcome and greet customers

oAscertain customers’ needs and wants

o Manage point-of-sale processes

o Actively involved in the receiving of new shipments

o Keep up to date with product information

oAccurately describe product features and benefits

o Follow all companies’ policies and procedures

ACADEMICS

Year

Particulars of academics

Institute

2015

Masters (I.T. Management)

Murdoch University, Perth, WA

2009

B.Tech (IT)

Daviet, Punjab Technical University, Jalandhar, Punjab, India

2005

12th Non-Medical(CBSE)

Kendriya Vidhyala School, Jalandhar,Punjab, India

2002

10th (CBSE)

Kendriya Vidhyala School, Roorkee, Utrakhand, India

TECHNICAL SKILLS

MANAGEMENT SKILLS

●Operating System:- Windows XP, Vista, Ubuntu.

●Database:- SQL Server.

●Application:-MS Word, MS PowerPoint, MS Excel

●Rapid Miner

●Marketing Strategies and Campaigns.

●Creative Team Leadership

●Product Positioning and Branding

PROJECTS/INTERNSHIP

"Expert System Approach for Car Failure Analysis"

Summary

This technique is based on the expert system which is an application of Artificial Intelligence. Car Analysis System is a guidance system in which the user will insert the query of the car and then the system with its knowledge will produce the best expert opinion to the user about the fault of the engine.

Responsibilities:-

●Insert the input parameter into the software related to the start-up problem.

●The system with its own knowledge base gives the desired result of the problem.

●Follow up with the output parameters which have created the problem for the car and the problem will be solved.

Information Technology Officer – Corporate Services

Venues West- Premier Sports/Entertainment Centre

Perth- Western Australia- Australia

May 2016 - Nov 2016

●Current Internship (as part of study program for ICT Professional Year Program with ACS.

●IT support on WAN and LAN system providing support across organization on help desk.

●Specialized equipment used include switches, hubs, modems, routers, ups supporting those in human and financial services, working in HR payroll, procurement and contract management, risk management & OHS, business performance reporting and those managing external relationships and stakeholders.

●Providing computer support on help desk.

●Maintaining network service, including security, working with IT Coordinator.

●System maintenance and security, including database backups, creating network users, maintaining the passwords and access.

● Installing and configuration of computers, printers, applications packages, peripheral devices.

●Installing and testing integrity of new stand-alone and multi-user software.

●Organizing quotes for hardware and software, and arranging equipment repairs.

●Monitoring and maintaining and virus software.

●Recommending changes in procedures software upgrades.

●Training users in software and hardware.

●Keeping user manuals and procedure and corporate assets data base up-to-date.

QUALIFICATIONS AND CORE COMPETENCIES

●ICT Professional Year Program with ACS 2016

●Certificate IV in Business Management from Navitas Professional

●Masters in IT Management from Murdoch University 2013 – 2015 Distinction in Project Management.

●SFIA skill of IV

●Bachelors in Information Technology Punjab Technical University 2009

●Active Directory

●Remote connection

●Dame ware

●SWOT & Value Chain Analysis

●Microsoft Office and Word

●MS Project & Visio

STRENGTHS

●Effective leadership and communication skills.

●Energetic and Punctual

●Easy adaptability to new groups and techniques

●

Brief details of companies

PARK HIVE IGA

The Independent Grocers Alliance (IGA) was founded in 1926 to bring family owned, local grocery stores together under the IGA brand.

IGA is owned by Metcash, but individual IGA stores are owned independently. Its main competitors are Woolworths, Coles and Aldi . It is the fourth largest chain, since Aldi overtook Metcash in supermarket revenues. In 2019 it was reported that IGA had 7 per cent of the grocery market.

IGA takes pride in offering a large variety of products and weekly specials across its independently owned stores in WA. We’re passionate about supporting growers and producers across Western Australia and hero only the best produce on our shelves. We take care in catering to a wide range of dietary requirements, offering an extensive range of vegan, gluten free, sugar free, keto, paleo and gourmet pre-made meals to suit the needs of all our valued customers.

We love our community and do whatever we can to help support it. In striving to make a difference, we have partnerships with many local community groups and find ways to help them grow.

I feel lucky working with this great company

Woolworths Group Limited

Woolworths Group Limited, a major Australian company, has extensive retail interests throughout Australia and New Zealand. It is the second-largest company in Australia by revenue, after Perth-based retail-focused conglomerate Wesfarmers,and the second-largest in New Zealand. In addition, Woolworths Group is the largest takeaway liquor-retailer in Australia, the largest hotel and gaming poker-machine operator in Australia,[ and was the 19th-largest retailer in the world in 2008.

Despite similar names, Woolworths Group has no affiliation with the F.W. Woolworth Company based in the United States, the now-defunct Woolworths Group in the UK or the South African chain of retail stores, Woolworths Holdings Limited. Its main operations include supermarkets (under the Woolworths brand in Australia and the Countdown brand in New Zealand), liquor retailing (as BWS and Dan Murphy's in Australia), hotels and pubs under the Australian Leisure and Hospitality Group (ALH Group) umbrella, and discount department-stores under the Big W name in Australia.

I feel great working with this great company.

DECLARATION

I hereby declare that all the above given information is true to the best of my knowledge and belief.

Gurinder Singh

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