Unit Clerk Payroll
Resume:
ROXANNE MON-
TEZ HERRERA
ROXANNE_MONTEZ@YA-
HOO.COM
SKILLS
I have excellent communica-
tion skills and am very orga-
nized.
I am knowledgeable in Mi-
crosoft Office: Word, Excel,
Power Point and Outlook.
Type average 54 wpm
I am also creative with
graphics.
EXPERIENCE
TEACHER
SALEM SAYERS BAPTIST ACADEMY
August 2020-August 2021
-3rd grade teacher in a small private Christian School
-administered lessons and testing according to the Abecka Curriculum
-maintained grades and attendance daily
-created weekly lesson plans
-communicated regularly with parents to keep them informed on their child’s progress or need for closer attention
-hosted tutoring when necessary
SR. GEN CLERK / AT&T SERVICES, INC.
January 2008 – October 2019
• Handled a high volume of inbound calls from em-
ployees to answer questions and provide education
and solve complex HR and financial issues related to payroll and accounts payable.
• Ran time reports to verify no payroll errors exist to ensure accurate payroll checks are created.
• Navigated systems to provide answers and support while sometimes assisting the caller by connecting to view their screens to assist in navigating the systems as well.
• Worked in our payroll/HR system [SAP] to assist and verify employee records. Guided the company’s su-
pervisors and Group Time Reporters through the sys- tems to clear up payroll errors for their direct reports. And our phone system was ORACLE. I am familiar
with that system for phone, email, and CHAT con-
tacts.
SR. REC CLERK / AT&T SERVICES, INC.
January 2008 – October 2019
-processed payroll for my designated unit of 110-150 sales agents
-worked closely with they unit’s attendance manager and unit clerk to ensure accurate time coding to result in accurate pay checks.
-performed general clerical tasks to maintain accurate orga- nized employee payroll files
-after department reorganization, became the unit clerk for that same unit. I continued to be responsible for their payroll,
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