SHAUNICE M. GRIM

**** ****** *******, **********, ** 45224 • 513-***-**** • email: adn8yy@r.postjobfree.com

MEDICAL ASSISTANT INSTRUCTOR • CERTIFIED MEDICAL ASSISTANT

SKILLS SUMMARY

Patient Flow Coordination • Classroom Instruction • Leadership/Supervision • Front & Back Office Support • • EPIC Trained • Staff & New Hire Training • EMR/Practice Management System • Patient Education • Health United Coordination • Triage & Vitals • Blood Draws & Injections • Patient Scheduling • Insurance/Payment Collection • MyChart Trained

•Provide one-on-one and group clinical training and instruction to new hires, clinical staff and students.

• Skilled in providing care to patients of all ages, backgrounds, illnesses, disabilities, and cognitive impairments.

• Work cooperatively and collegially with physicians, nurses, and other team members.

• Expertise in triage, blood pressure checks, blood draws, injections, urine specimen collection, patients

education and preparation, diagnostic procedures, lab test, and other procedures within scope of duties.

• Served diverse patients with various medical needs, ranging from urgent to on-going care.

EDUCATION

BSN Program at The Christ Hospital College of Nursing - Cincinnati, OH • Expected Completion: 6/2020

Minor: Business Management

Associate Degree in Medical Assistance & Certificate in Pharmacy Technician, National College • 2010

PROFESSIONAL EXPERIENCE

Medical Assistant Instructor, Fortis College - Cincinnati, OH • 1/2019 to Present

• Utilize the training syllabus, equipment, learning materials, and real word experience to give the best

experience to the student in a learning-intensive classroom environment.

• Design instruction and lessons to meet individual student and class needs.

• Responsible for academic records completion and student advisement on academic issues.

• Participates in college activities such as faculty meetings, student functions, and new student orientations.

Medical Assistant III/Lead, Christ Hospital - Cincinnati, OH • 4/2017 to Present

• Assist with and oversee office workflow by coordinating work schedules and delegating work assignments.

• Train new medical assistants and clinical staff on various aspects of customer service, front and back

office procedures; evaluating, teaching, and coaching through one-on-one and/or manual instruction.

• Based on professionalism and job knowledge, hold a leadership role and designated supervisor as needed.

• Handle and prioritize services and care during periods of staff shortages and an overflow of patients.

• Perform vitals, phlebotomy, performing venipunctures, injections, gathering of patient medical histories,

and various diagnostic procedures and ancillary tests.

• Operate EKGs, cardiac monitors, and other equipment to administer routine diagnostic tests.

• Prepare and review patient charts in EMR for visits by scanning, abstracting, and reviewing to make

certain that all diagnostic test results, hospital reports, and other medical records are charted.

• Conduct medication refills and pre-authorizes medications; communicate with the patient, pharmacy, or

insurance company.

• Schedule appointments, intake/discharge, and completes pre-certifications for prescriptions, procedures, and

surgeries as needed.

SHAUNICE M. GRIM

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Medical Assistant II, Children’s Hospital & Medical Center - Cincinnati, OH • 2015 to 2017

• Coordinated and assisted with the timely flow of patients and families, answered phones and conducted in-

person greetings and screening.

• Prepared patients for examination and treatment and took patient history; kept accurate and detailed data

entry and document management.

• Perform height, weight and vital signs measurements, venipuncture, laboratory tests, vision and hearing

screening, immunizations, injections, catheterization and suture removal.

• Maintain, support and monitor an established patient-specific plan for care, treatment and rehabilitation.

• Managed specimens and routine testing processes. Retrieved test results and communicated normal lab

results as appropriately delegated.

Medical Assistant/Pharmacy Technician, Tri-Health - Norwood, OH • 8/2010 to 3/2016

• Interviewed, triage, and prepared patients for treatment while working closely with nurses and physicians

in the examination and treatment of patients.

• Often called upon to perform blood draws, conduct urinalysis, lab work, and to assist with

• Registered 40-50 patients and visitors, documented and maintained medical records, prepared charts,

performed check in/out functions, including review of encounter form data, collection of co-payments,

scheduling follow-up appointments, and day-end reconciliation duties.

• Worked cooperatively within the team demonstrating flexibility and commitment to quality patient care.

OTHER RELATED POSITIONS

Prior Authorization Representative, Next RX - Cincinnati, Ohio • 2/2010 to 2/2011

Call Center Customer Service/Medical Sales, Walgreens - Cincinnati, OH • 2/2009 to 12/2010

Home Health Aide, Mary Jane Nursing - Cincinnati, OH • 8/2003 to 6/2008

PCA/Health Unit Coordinator, Jewish Hospital/Health Alliance - Cincinnati, OH • 5/2002 to 1/2003

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