Ntombikayise Khumalo

Personal Details

*** ******** ******

Evaton

1984

Contact Numbers: 076-***-**** / 082-***-****

Email Address: adn8x7@r.postjobfree.com

Summary

I am a 34 year young lady,who has experience in data capturing, admin duties, training and more. I am people oriented and a good team player. I have learned to work well under pressure and keep my calm. I am also willing to learn new skills to empower myself.

Work Experience

06/2014 – 03/2021 Company Name: Fives

Data Capture/Administrator/Quality assurer

Role included capturing data on CryptoTerm software(vision)

Downloading files and sending reports

Sorting files, printing and inserting of policy documents

Trained, Supervised and did QA for call centre agents

General Admin work

03/2011 – 02/2014 Company Name: Traffic Management Technologies(TMT)

Call Centre Agent – Debt Collector

Role included collecting monies owed for traffic fines and from December 2013 collected on E-Tolls.

11/2008 – 11/2010 Company Name: Standard Bank

Account Manager consultant

Managed clients accounts ( credit card division

11/2006 – 10/2008 Company Name: Munnik Basson Da Gama Inc.

Call Centre Agent – Debt Collector

Communicated with clients to persuade them to pay their outstanding accounts.

Education

08/2006 – 25/2006 Name of Institution: Cornerstone HR

Call Centre and Computer Certificate

01-2006 – 06-2006 Name of Institution: Saint Charles Lwanga Institution

Typewriting Certificate

01/2000 – 11/2004 Name of Institution: Rutasetjhaba Secondary School

Matriculated with Maths and Science

References

Ms Darice Harvey ( Fives)

084-***-****

Mrs Raveshni Mohun ( TMT)

011-***-****

Ms Diane Murphy ( Standard Bank)

073*******

Mr Dumisani Mkhize(Cornerstone)

011-***-****

583 L

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