Desktop Support Engineer

No.* Narasing Street

. Kancheepuram ******

E.DINESHKUMAR Email: ********@*****.***

Objective

To take up a full-time development position in a challenging technical environment, starting with a culture of teamwork and imagination and stride forward with a passion for success.

QUATIFICATION

Educational Qualification : 10

Year : April 2011

School : Anderson Higher Secondary School

Board State Board (59%)

Academic Qualification Bakthavatchalam Polytechnic College (DEEE) (68%)

University : Anna university

Additional Qualification : Laptop Chip Level Services

(Guindy MSME)

Experience Details : (In Reverse Chronology)

1. Company Name : M/S Present Computer Service, Chennai 17.

Working as a Customer Support Engineer from

Till to date (SEPTEMBER 2015 to JUNE 2017)

2. Company Name M/s Axiom InfoTech Private Ltd Adyar Chennai

Working as a Field Engineer & Customer support Engineer

Onsite Engineer

Till to Date (February 2018 to May 2019)

3.Company name Sysnet Global Technologies

Nungambakkam Chennai

(Acer Authorized service Enginer

Working at Field Engineer

Assembled and maintained systems in many organizations.

Hardware Trobleshooting and Maintenance of systems Requirements of clients.

Troubleshooting and given solutions for several virus affecting the systems.

Installation of all software applications.

Installation, Configuration and Administration of Windows XP Windows 7 Windows8 Windows10 Network Printers.

Taking care of AMC`s & Online support (telephony).

Troubleshooting & given solutions in Network connections.

Hardware Trobleshooting and Maintenance of all systems.

Taking Oncall Services.

Preparation of site at customer place .

straight crimping, cross crimping for required network

LAN Configuration and Internet sharing like, etc.,

Install, Maintain and Upgrade various software s for organizations.

Configuration of Mail Handlers like Outlook Express and Microsoft Outlook for Intranet MAIL access using POP3, SMTP and IMAP.

Trouble Shooting System Hardware s USB, FDD Drives, CD Drives and Web Cameras etc.

Installing and maintaining Switches, USB ports, and USB devices

`Installing Linux os

Installing windows server os

Installing NVR DVR CCTV Cameras configuration

Laptop keyboard Ram Change &installation

Personal Details

Name : E.DINESH KUMAR

Father s Name : J.EKAMBARAM

Date of Birth : 06 JULY 1996

Sex : male

Nationality : INDIAN

Religion : Hindhu

languages Known : Tamil, English,

Permanent adders : No. 9 Narasing street

Kanchipuram 631502

Contact mobile no : 807-***-****

Declaration

I declare that the information stated herein above are true and correct to the best of my knowledge and belief.

Place: Kanchipuram

date : Yours Truly

E.Dinesh kumar

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