Support Representative Accounts Specialist

RONOEL GALMAN GILLERA

***-*, ****** ***** ************, Sandoval Avenue, Pinagbuhatan, Pasig City

091*-******* / *******.******@*****.***

EMPLOYMENT HISTORY

APRIL 2016 TO FEBRUARY 2021

PROPRIETOR/GENERAL MANAGER, RGILLERA TRADING

In charge of day to day operations of logistics supply company.

JULY 2015 TO MARCH 2016

SENIOR ACCOUNTS SPECIALIST, hcl technologies

Provides client support for billing and procurement of medical supplies. Creates marketing strategies for introduction of new products to clients.

MAY 2013 TO DECEMBER 2014

TECHNICAL SUPPORT SPECIALIST, ADP PHILIPPINES, INC.

Provides client support for configuring of HR and Payroll systems.

AUGUST 2011 TO APRIL 2013

TECHNICAL SUPPORT REPRESENTATIVE II, stream global services

Provides technical support via phone for installation and configuring of accounting software (Quickbooks).

APRIL 2010 TO NOVEMBER 2011

TECHNICAL SUPPORT REPRESENTATIVE, CONCENTRIX PHILIPPINES

Provides over the phone and chat support for cable company clients.

FEBRUARY 2004 TO NOVEMBER 2009

CUSTOMER SERVICE ASSOCIATE, SYKES ASIA, INC.

Provides over the phone support for clients of a life insurance company.

JUNE 1998 TO DECEMBER 2003

CHIEF POLITICAL AFFAIRS OFFICE, HOUSE OF REPRESENTATIVES

Writes speeches and drafts house bills. Completes committee reports. In charge of day to day operations. Attends committee hearings.

FEBRUARY 1995 TO MAY 1998

LEGISLATIVE LIAISON ASSISTANT, PRESIDENTIAL LEGISLATIVE LIAISON OFFICE

Provides communication services from House of Representatives going to the Office of the President. Prepares legislative reports of plenary sessions.

EDUCATIONAL BACKGROUND

JUNE 1987 TO APRIL 1994, UNIVERSITY OF THE PHILIPPINES MANILA

Bachelor of Arts in Social Sciences major in Behavioral Studies

Contact this candidate