Kaaren Conatser
Dallas, TX *5219
********@*****.***
Objective:
To obtain a patient service driven job. I hope to grow with a company, that could also benefit from my strong work ethic, management skills, customer service and administrative skills. Scheduling management, patient care, complete hospital regulation and requirements and compassionate nature.
Work Experience:
2018 to 2019 Fairview Eyecare Fairview, TX Office Manager
Supervised administrative staff and day to day office functions including front
desk, accounting, insurance processing, appointment and procedure
scheduling, medical records under HIPPA compliance, and human resources,
performed all back up to all areas of our optical clinic. Technician support
including testing on Visual Fields, OTC, Auto Refraction, Optomap and Retinal
Scans. Optical support including frame styling, adjustments to eye wear and repairs.
and front desk support. Handled marketing for business, held weekly staff meetings,
and any patient issues.
2016 to 2018 Carrus Health Systems Sherman, TX Outpatient Admissions Lead
Pre-admit patients, scheduling appointments and providing patients with all information about the hospital and instructions for their procedure, insurance verification and proper coding for specific type of procedure, checking in patients for Pain Management, Infusion Therapy, Radiology Procedures, Sleep Therapy, and ER patient admits. Provided backup to hospital PBX, Logs and reports to management maintained daily. Complete HIPAA compliance in distributing medical records. Uphold all hospital policies according to Federal State and JAYCO standards while providing patients with complete administrative care.
2013-2016 Stay at home mom/Volunteer City of McKinney and High School football booster
2008 – 2013 McKinney Family Eyecare McKinney, TX Optometric Technician
Performed all pretesting procedures for eye examinations and triage for eye emergency patients. Blood Pressure, Auto Refration, Optomap, Slit Lamp, Visual Acuity testing. Also performed all administrative duties for the clinic, scheduling appointments, insurance coding and verification, backup to receptionist, HIPAA compliance, maintaining and filing patient records. Instructed patients on contact lens wear and proper care of contacts and glasses. Frame Styled for eyeglass wear.
2005 – 2008 Hudson & Marshall Dallas, TX Executive Assistant to Vice President
Provided administrative and business support to upper management of a large Real Estate Auction Company. Maintained schedules for meetings, phone call logs and travel arrangements for all management. Responsible for weekly and monthly production reports to upper management. Also traveled within the U.S. to auctions to assist bidders.
Education:
Memorial High School Eau Claire, WI Graduate
McConnell Jr College Minneapolis, MN Graduate, Associates in business
CE Classes for Eyecare and Patient care Certificates
Medical Terminology and Coding Certificate Grayson College
References:
Provided on request