Wellness Coordinator Chiropractic

Destinee Givings

Auburn, WA *****

******************@*****.***

360-***-****

Destinee Giving is a skilled customer service professional. She’s back by nearly five years of forward- facing customer service experience. Most recently employed with Qunatum 3 Media, she’s been able to utilize her skill set to facilitate phone inquiries, up to 300 calls per day, and assist with health care related issues. Utilizing Microsoft Office, she’s also been able to develop proficiencies in administrative tasks. Because of her attention to detail, and strong work ethic, Destinee has received significant praise and accolades from past supervisors, as well as peers. Work Experience

Insurance Qualifier

Quantum 3 Media

July 2021 to Present

· Answer phone inquiries regarding health care coverage's, eligibility, account status, address changes, benefit verification and supply requests.

· Working knowledge of the health care sponsored plans.

· Investigate and resolve customer problems and disputes in a timely and efficient manner while speaking from a script.

Money Teller

Moneytree, Inc. - Seattle, WA

June 2019 to June 2020

· Provide customers with personalized, friendly service

· Responsibilities include, Check cashing, Processing loans. Money orders, Western Union and other transactions

· Preparing daily reports and statements

· Using the point-of-sale software, and Accurately balancing a cash drawer on a regular and consistent basis

Zen Advisor

Modern Acupuncture - Renton, WA

February 2019 to April 2019

· Complete transactions using point of sale software and ensure all patient accounts are current and accurate

· Participate in marketing opportunities to help the clinic build new patient counts

· Manage daily clinic operations including ensuring it's clean and that inventory is stocked Wellness Coordinator

The Joint Chiropractic - Seattle, WA

May 2018 to April 2019

• Greeting, orienting, and assisting patients with the completion of required forms.

• Pairing treatment plans with the most affordable and convenient payment option.

• Managing daily clinic operations, including maintaining organized patient records in Atlas, the patient database.

Education

Diploma

Franklin High School - Seattle, WA

Skills

• Administrative experience

• Microsoft Word

• Data entry

• Computer skills

• Microsoft Powerpoint

• Loan processing

• Medical records

• Customer service

• POS

• Stocking

• Microsoft Office

• Computer operation

• Marketing

• Medical Office Experience

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