Christina Serna

Modesto, CA *****

adn8l7@r.postjobfree.com

209-***-****

Seeking gainful employment in a career position incorporating knowledge of past work experience, obtain college level skills and put my knowledge to good use. Willing to relocate to: Las Vegas, NV

Authorized to work in the US for any employer

Work Experience

Biller & Coder

M. Jacqueline Galang, M.D

October 2009 to Present

1. Processed Claims

2. Posting payments

3. Patient statements

4. Aging reports

5. Credentialing/licensing

6. Front office/medical records

7. Deposits/Calc Time

8. Insurance verification

9. Asst Manager to staff of 6

10. Customer service

Biller & Coder, Receptionist

Galo Rodarte, M.D

March 2009 to September 2009

1. Processed Claims

2. Posting payments

3. Patient statements

4. Aging reports

5. Front office/medical records

6. Insurance verification

7. Customer service

Biller & Coder, Administrative Assistant

Minimally Invasive Urology of the Southwest

April 2007 to February 2009

1. Processed Claims

2. Posting payments

3. Patient statements

4. Aging reports

5. Front office/medical records

6. Referrals/Authorizations

7. Deposits/Calc Time

8. Insurance verification

9. Asst Manager to staff of 4

10. Customer service

Caregiver

Comfort Keepers

August 2006 to April 2007

Duties: Provided elderly care.

Private Caregiver

Joy Mercier

September 2004 to April 2005

Duties: Provided elderly care.

Caregiver

Comfort Keepers

February 1999 to September 2004

Duties: Provided elderly care.

Medication Clerk Supervisor

Orangeburg Manor

June 1995 to February 1999

1. Dispensed and Record Patients Medications

2. Cared for 60 residents, fed, bathed and groomed 3. Medical Appointments/bus driver

4. Office clerk duties and record keeping

5. Customer service

Education

Certification in Billing and coding

Anamarc Educational Institute - El Paso, TX

2006 to 2007

GED in Basic

Sunset High School - El Paso, TX

November 2005 to February 2006

Skills

• Computer Literate (10+ years)

• Billing

• claims

• Collections

• Accounts Receivable

• Medical Billing

• Receptionist

• Office Experience

• Customer Service

• Data Entry

• accounting

• Outlook

• training

• Medical Coding

• Epic

• Insurance Verification

• ICD-10

• CPT Coding

• ICD-9

• Medical Records

• Medical Office Experience

• Medical Scheduling

• Medical Receptionist

• EMR Systems

• 10 Key Data Entry

• Medical Terminology

• Clerical Experience

• Phone Etiquette

• ICD Coding

• HIPAA

Languages

• Spanish - Fluent

• English - Expert

Certifications and Licenses

Certified Billing and Coding Specialist

Driver's License

Certified Medical Biller And Coder

April 2018 to April 2019

Assessments

Medical Billing — Proficient

August 2020

Understanding the procedures and forms used for medical billing. Full results: Proficient

Verbal Communication — Highly Proficient

August 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Medical Billing — Proficient

September 2020

Understanding the procedures and forms used for medical billing Full results: Proficient

Front Desk Agent (Hotel) — Proficient

September 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Following directions — Proficient

February 2021

Following multi-step instructions

Full results: Proficient

Data entry: Accuracy — Proficient

February 2021

Entering data quickly and accurately

Full results: Proficient

Working with MS Word documents — Familiar

February 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar

Written communication — Proficient

February 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Analyzing data — Proficient

February 2021

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient

Customer focus & orientation — Expert

March 2021

Responding to customer situations with sensitivity Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Technical Skills: Computer literate

1. Epic

2. Nextgen

3. Kareo

4. Medisoft

5. ChartLogic

6. Misys billing software

7. Typing 40wpm

8. 10 key

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