Temitope Mary AYEYEMI

*, ******** ****** ****** ******, Lagos

Email: adn8bg@r.postjobfree.com Tel: 081********, 081******** PROFESSIONAL PROFILE

Highly efficient and result-driven Sales/Business Development Executive with wealth of experience working in fast-paced environments. Keen on delivering excellent service to clienteles, committed to completing multiple tasks and exceeding goals. Expertise in improving sales team performance while securing massive customer loyalty and forging valuable relationships. Fast learner with the ability to solve complex problems quickly and efficiently to ensure companies are operating at optimal level. SKILLS

• Excellent customer relations and business development skills

• Working knowledge of sales and market penetration techniques

• Outstanding listening skills and the ability to build relationships

• Strong interpersonal, written, and oral communications skills

• Proactive self-starter and team player, ability to learn quickly

• Proficient in the use of Microsoft Word, Excel, and PowerPoint WORK EXPERIENCE

ENGIE Energy Access Nigeria, VI, Lagos Jun 2021 – Present Customer Service Executive

• Demonstrated continuous improvement in reducing customer efforts through collaboration and data- driven approach and translating customer needs into prioritized product development.

• Answered customers queries over chat, email, telephone, and social media professionally, and walked customers through how to use the product which increased customer satisfaction.

• Assisted sales team with completing customer transactions and managing issues and maintained high level of customer interface thus leading to additional referrals from existing clients. Hududullah Microcredit Company, Lagos Jan 2021 – May 2021 Investment Promotion/Marketing Associate

• Achieve monthly sales targets by developing value-oriented business relationships with SMEs owners which upsurge repeat sales. Earn a reputation for increasing client base.

• Gather on-the-ground strategic market intelligences, implemented sales strategies, and ensure timely feedback to improve company’s offerings to the SMEs owners.

• Establish relationships, signed on new accounts, managed existing clients, and maintain strong relationships with SMEs owners to drive revenue growth and client base. Igbinedion Educational Center, Benin, Edo State 2018 – 2019 Admin Assistant (NYSC)

• Developed lesson plans that followed the guidelines of the approved curriculum which was used to teach over 50+ students in learning basic computer desktop skills.

• Increased student performance by teaching difficult concepts; helped in setting up computers for classes and explained using relatable experiences which fostered learning.

• Provided administrative support to senior executives, driving organizational success through daily operations management, and eliminated delays in time-sensitive issues. Coca-Cola Mini Depot, Jebba, Kwara State 2015

Storekeeper/Cashier

• Maintained, updated records of inventory including transfers and cycle counts and perform critical inventory tasks to ensure the accuracy of stock items after daily sales.

• Received payment in cash or transfer in favour of the company and enter clients’ payment into cash record and perform reconciliation of funds after daily sales.

• Tracked orders, ensured time delivery, prepared reports on purchases, including cost analyses, and monitored processes and placed orders as needed to ensure smooth operations. Etisalat Nigeria Limited, Ibadan, Oyo State 2014

Sales Representative

• Implemented sales effort with marketing programs to a wide range of clients using quick sales chat, answered enquires on products and prompt delivery of policy documents.

• Provided a high level of customer service through a friendly approach and timely assistance with customer transactions which led to a significant increase in customer satisfaction. EDUCATION

Federal Polytechnic Bida, Niger State 2015 – 2017

• Higher National Diploma (HND), Computer Science

Interlink Polytechnic Ijebu-Jesa, Osun State 2012 – 2014

• Ordinary National Diploma (OND), Computer Science Government Secondary School, Jebba, Kwara State 2004 – 2010

• Senior Secondary School Certificate Examination

REFERENCES

To be provided on request

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