Sales Executive Security Manager

SaravananSambandham

Contact No:+91-995******* No:19Andalnagar 1st street,

Email: adn84p@r.postjobfree.com Alapakkamporur, Chennai–600116

Sales

(6 years of work experience in sales & service)

CAREER OBJECTIVE: Dedication leading to achievements and make significant contributions in the growth of my organization and be competent in the industry by continuous learning of evolving processes and develop myself.

PROFILE

●Sales through e-mail and phone calls.

●Quick learner and highly adaptable to new methods/procedures with excellent oral and written communication.

●Goal oriented approach with demonstrated leadership skills and outstanding customer service focus

●Possess good Inter-personal relations, exceptional work ethic and organizational culture

●Demonstrated abilities in selling software as well as ensuring high rating customer satisfaction by achieving target & service quality norms.

Current Organization: Vanan Online Services.

Senior customer support Executive: Feb 2018-May-2019.

Responsibilities:

Providing support to US customer through phone call and chat.

Services related to transcription, translation, captioning, subtitling, voice over and typing service.

Previous Organization: Prelude Sys Inc

Business Development Executive, March 2016 – July 2017

Responsibilities:

●Responsible for creating prospective clients by taking first-level calls, identifying opportunities and qualifying the business opportunity in US Market.

●Identifying Key Decision Makers(C-Level & V-Level, Directors) people from Fortune 500, Global 2000 and SME companies in US.

●Performing secondary research activities including company profile analysis, industry analysis with right prospect / client information.

●Collecting Project Requirements from clients and process it with the help of Senior Management and Project management team.

●Co-ordinating all aspects of a client response, ensuring timely delivery of responses, by working closely with the Project team.

●Touch- base with potential customers, Opportunity sizing and further taking to the next level of discussion.

●Account management, work on existing account to get new business.

Own business from 2012 -2015

Zoho Corporation

Sales Executive, Nov 2008 – Till Jun 2011

Responsibilities:

●Effectively handled all the emails within turnaround time.

●Complete responsible for inbound and out bound calls and e-mail leads )

●Ensure Error free quote and any mislead in the sale process.

●Generating Reports for leads, revenue, target vs achievement and number of customers .

●Helping the prospects in evaluating the software product that we sell and Co-ordinating with the pre-sales for showing the demonstration.

●Sending mails to the customers enquiring about the evaluation and further help in the testing, after a successful testing we will receive the PO and deliver the software product they had tested.

Sas Management consultancy an outsource of ICICI bank

Sales executive, May 2007 – May 2008

Responsibilities:

●Selling insurance to the existing customer of ICICI bank. Fixing the appointment to them for selling the insurance (Insurance )

Profile:

●Effective communication with strong time management skills and core competencies in the areas of sales.

●Analytical and detail-oriented able to identify and implement process improvements that increase accuracy, consistency, and efficiency.

●An energetic team player, able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems.

Other Experiences and Achievements

●Have good knowledge about software products in the market.

●List of software products which I have handled. OPManager, Servicedesk plus, netflow manager,

●Support center plus, oputils, applications manager, IT360, Security manager.

●Handled Canada & US customers exclusively

EDUCATIONAL CREDENTIALS

B.com [Corporate secretary ship : D.G.Vaishnav College

(2004 – 07) (53%)

Higher Secondary Education : Bethel. Matric. Hr. Sec. School

(2004 April) (58 %)

S.S.L.C : Bethel. Matric. Hr. Sec. School

(2002 April) (54 %)

PERSONAL PROFILE

Name : S.Saravanan

Father’s Name : R.Sambandham

Date of Birth : 25-08-1986

Marital Status : Single

Languages Known : Tamil & English

Date: (S.Saravanan)

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