VIKRAM GAGGAR

Permanent address:-D-**, Adarsh Colony,

Nimbahera, Chittorgarh, Rajasthan (312601)

adn832@r.postjobfree.com +91-978*******

EDUCATION

Bachelors of Hospitality and Hotel Administration August 2018-july2021

Chandigarh College of Hotel Management and Catering Technology, Mohali

NCHMCT, Noida

Higher Secondary School Certificate (10+2) July 2015

Government Senior Secondary Schoo, Nimbaheral

Senior School Certificate (10th) March 2013

Government Higher Secondary School, Nimbahera

EXPERIENCAL LEARNING

Industrial Exposure Training (Full Time) December 2019- March 2020

Department worked in :- Housekeeping, Food & Beverage

Marriot Jaisalmer resort &spa, Jaisalmer

Performed; silver service, buffet service, meeting room setups, lounge service.

Served mix drinks, performed wine service, hot plate pickup, clearance, handled dispense bar and guest bar operations.

Operating POS Management system (Shawman) for KOT printing, generating bill and Bill settlement.

Maintaining inventory register, updating Bill Book at shift-end, execute store pickup and coordinate with Kitchen department for smooth operations.

Handling guest complaints and special requests when allocated as a host for the specialty restaurant.

CAMPUS INVOLVEMENT

Coordinator for theme Lunch: “Rangla Punjab” and “Banana Leaf.” conducted by the college.

Representing student’s interest as a Class Representative in 2nd semester of College.

Shaped a potential team as the vice-captain of College Cricket Team.

Participated in quiz competition at college, and got 2nd position.

SKILLS

Languages: English (Professional fluency), Hindi (Native fluency) and Rajasthani (Native fluency).

Interpersonal Skills: Leadership, Business communication, Critical thinking, Time Management, Customer Service, Cultural Understanding.

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