Red River Customer Service
Resume:
Nancy Sharma
adn7zz@r.postjobfree.com
R2P 2Y9 Winnipeg, MB
Skills
•Motivated individual with significant experience seeking an administrative/customer service position where I will be able to utilize my skills to contribute to the growth and success of the Company.
•Excellent communication skills with an interest in hearing issues and solving them with great enthusiasm
Knowledgeable in Microsoft applications including Word, Excel and PowerPoint as well as the use of email and the internet for professional communication and research purposes.
Account Receipt Entries
Cash Receipt Deposits
Judgement and Decision making
Experience
Entegra Credit Union- Member Service Representative Nov.2020-Present
Pizza Hut -customer Service and Cook Dec. 2018-Present
Maples Chiropractic – CA, Administration June.2018- Dec.2018
SMS New Delhi, India – Sales Manager Sep.2014-March 2017
Hearing &Speech Disability School New Delhi, India – Teacher April 2012-Aug.2013
Customer Service Skills
•Maintained and grew customer relationship by identifying and promoting personal solutions with a continuous focus on customer service and new business development
• Good skills with four years of experience in the field of providing excellent client service through telephone, email, and person-to-person interpersonal skills.
Communication Skills
•Able to maintain a positive attitude with irate customers and help to find a resolution for their issue
•Responsibility included a dual focus on job performance and customer satisfaction
•Participated in a team environment to ensure branch operations and fellow staff are following standards
•Developed and delivered training programs and support systems to assist staff during initial start-up
•Able to work under pressure and meet tight deadlines
Organization Skills
•Performed multi-tasking activities such as stocking, pricing and cashiering to ensure that all customers were looked after properly.
Education
Bachelor Of Arts Post Graduated
University of New Delhi and Ramja College Graduated in March, 2015
Grade 12 2018 Red River College
Language
•English, Hindi, Punjabi and Sign Language
Reference available upon request
Contact this candidate