Medical Administrative Assistant

NADIRA O’BRIEN-BOYD

**** ****** **. ********* ***** 909-***-**** *************@*****.***

PROFESSIONAL PROFILE

Intelligent and resourceful professional with a documented history in sales, customer service, and leading associates to produce stellar results in the workplace. Seeking to bring a persistent attitude to exceed expectations as well as comprehensive.

●Actively participates as a member of a team to move toward the completion of goals.

●Brings finely tuned attention to detail and commitment to quality to all assigned tasks.

KEY QUALIFICATIONS

Patient Processing Release of Information

Medical Records Management Patient Registration

Introduction to ICD-10-CM Coding HIPAA Compliance Greenway

Computer Information Systems Medical Transcription Office Accounting Excel/MS Office /MS Word

CERTIFICATIONS

Medical Administrative Assistant Certification (CMAA)

EDUCATION

Ultimate Medical Academy

Diploma – Medical Administrative Assistant, 2016

Schedule and confirm appointments in assisted living facilities, doctor's offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

PROFESSIONAL EXPERIENCE

Mohrdar Institute – Riverside, CA. 08/2020 – 06/2021

Receptionist

●Filled/ received faxed paperwork.

●Copied/scanned in patient information.

●Screened patients arriving for their appointments.

●Called out to confirm appointments ; Answered received phone calls.

●Took messages/ patient questions for the doctor.

Apple One – Riverside, CA. 06/2019 – 08/2020

Customer Service Representative

●Answered over 300 calls a day.

●Input customer information.

●E-filed paperwork.

●Solved customer issues.

Kaiser Permanente – Fontana, CA 05/2018 – 06/2019

Medical Assistant

●Gather patient information/ vitals for medical charts.

●Input patient medical information.

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