Michael Hennegan
Kahului, HI **732
Phone: 808-***-****
Email: adn7yw@r.postjobfree.com
EXPERIENCE
The Maui News, Kahului, Hawaii - Press Worker
October 2016 - PRESENT
-Roll Tender duties: prepare rolls for printing, assist operators in press set up, operate clamp truck and fork lift, general cleaning and maintenance of press room
-Color Operator duties: operate keys and dials for proper ink coverage during printing, prepare press for printing, assist lead operator, press maintenance Polynesian Adventure Tours, Kahului, Hawaii - Base Dispatcher July 2016 - September 2016
-dispatching: assign vehicle routes daily to tour drivers, route management, update tour information accurately, report problems immediately to management
-customer service: reconfirm reservations, answer customer questions
- officer work: filing, copying, scanning, emailing, data entry, answering phone calls, etc.
Guam Fire Department - Emergency Medical Dispatcher December 2014 - July 2016
-answer 911 emergency phone calls, collect information from 911 caller
-determine proper emergency response of Emergency Medical Services
-provide pre-arrival medical instructions to 911 callers
-dispatch proper units to location and provide necessary information to responders prior to arriving
-monitor and communicate with fire dept. units and personnel via radio system
-administrative duties including answering phone calls, data entry on Microsoft Office and Excel, recording case information in a logbook Linden Akademia, Guam - Teacher/Tutor
August 2014 - January 2015
-Tutor students from elementary to high school ages in a variety of subjects including Math, Science, History, and English
-Assist students with homework
- Monitor students grades and record progress
-Teach English to ESL (English as Second Language) middle-high school-aged students
G4S, Guam - Security Officer
June 2014 - December 2014
-patrol and monitor assigned post
-report suspicious or unusual activity
-communicate with Control center via radio
-assist public and employees in assigned area
-duties performed while at post include logging vehicle information, providing information and directions to public, traffic control, monitoring property, and escorting
Agape Christian School, Saipan, CNMI - Middle to High School Teacher
August 2012 - May 2014
-Teacher in a small, private, individual-learning, computer based school
-Monitor and help students with school work in all subjects including Math, English, History, and Science
-Teach English grammar, writing, speech, and culture to ESL students
-Teach extra-curricular and Elective courses including Physical Education, Music, Art, and Coaching basketball and volleyball
-Plan and assist in school-wide activities including music concerts, special holiday programs, field-trips, athletic and academic competitions
-Meet with parents, provide reports on student behavior and progress and goals
Tenet Painting, Minnesota - Painter
May 2012 - July 2012
-Paint a variety of surfaces using various tools including rollers, brushes, ladders, tape, etc.
Maui Motto LLC, Wailuku, Hawaii - Service Assistant May 2011 - September 2011
-Service assistant at a motorcycle dealership
-clean shop and show floor area
-pickup/delivery of motorcycles/scooters/etc.
Northland International University, Dunbar, Wisconsin - Tutor September 2010 - December 2011
-tutor college students in various subjects
-teach students study and organizational skills to improve academic performance
-record student progress in a weekly report
Northland International University, Dunbar, Wisconsin - Security Officer
January 2010 - May 2012
-Patrol officer duties
-patrol campus on foot and vehicle
-provide assistance for guests, students, faculty, and staff
-lock and unlock buildings at proper time
-fire and security alarms of buildings
-report any suspicious or unusual activity
-Booth duties
-monitor campus entrance
-greet and assist guests, students, faculty, and staff
-communicate with patrol officers via radio
-answer phone calls
-record activity in Excel spreadsheet
Harvest Ministries, Guam - Maintenance Worker
Summers 2005 - 2010
-This was a summer job at my school I worked throughout high school
-Grounds maintenance - mow grass, trim bushes, blow and rake leaves, water plants
-Building maintenance - power-wash, paint
EDUCATION
Northland International University, Dunbar, Wisconsin - Bachelor of Arts, Biblical Studies, summa cum laude
August 2008 - May 2012
Harvest Christian Academy, Guam - High School
August 2005 - May 2008
SKILLS AND CHARACTERISTICS
Through my education and job history in a variety of fields, I have gained the following skills:
-Customer Service - ability to listen intently, communicate clearly, and empathize with customers
-Telecommunications - ability to use phones and radios to communicate with the customers, members of the public, and other professionals;
-Writing and Grammar - drafting, copy editing, reading comprehension
-Teaching and Tutoring - ability to communicate clearly to students, trainees, or tutees in various subjects; teach basic organizational and learning skills to struggling learners
-Administrative Work - basic office skills such as using phones, copiers, computers, ect. Able to work with Apple and Windows programs; able to type 70+ words per minute.
-General Labor - painting, landscaping, using basic building tools, cleaning
- Forklift and clamp truck operation
I have learned and developed the following characteristics:
-I am able to stay calm under pressure
-I act professionally in the workplace
-I am very clean and organized
-I have a team-oriented mindset, willing to work with others, and do my tasks without complaint
-I am very focused when it comes to learning new skills needed for the job CERTIFICATIONS AND TRAINING
Emergency Medical Dispatcher Certification - Association of Public-Safety Communications Officials (APCO)
Issued March 2016 - Expiration March 2018
Public Safety Telecommunicator Certification - Association of Public-Safety Communications Officials (APCO)
Issued March 2016 - Expiration March 2018
Heartsaver (First Aid, CPR, and AED)- American Heart Association Issued March 2015 - Expiration March 2017
Basic Life Support Provider (CPR and AED)- American Heart Association
Issued Feb 2016 - Expiration Feb 2018
Various Training Courses offered through Government of Guam
-Suicide Prevention Training (Safetalk, ASIST, and Postvention)
-Time Management Training
-Sexual Harassment Training
-Stress Management Training
Certified Fork Lift Operator