JHEZZAQ.CAPISTRANO
Novaliches,QuezonCity
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EXPERIENCE
Febuary2,2020–March2021
ASSISTANTRESTAURANTMANAGER
L’ETOCAFFE
ALNAJAHCOMPANY
1. It’sarestaurantthatisfranchisedfromU.K.Thatcatersmostlycoffesanddesserts.Wealsoservebreakfast, lunchanddinner.
2. AsanAssistantManagerImakesurethatthestorestandardsarebeingimplementedandobserved. 3. Imakesurealmyteamare100%knowledgeableaboutourmenu. 4. Isetdailytargetsanddailygoalsbaseonourmonthlytargets. 5. IdoInventoryonamonthlybasis.
6. Iamalsoateamplayer.
7. ImakesurethatIsharemyknowledgeandmylearningstomyteam. December25,2017–January2020
ASSISTANTRESTAURANTMANAGER
BLAZEPIZZA
ALSHAYAGROUP
KUWAITCITY
1. ThisisanewbrandinAlshayathatwasopenedinMarch22,2018 OBJECTIVE
Tobeabletofindajobthatissuitabletomyskils.Iwouldalsoliketo lookforajobwhichwilalowmetogrowprofessionalyandwilbeableto contributemyideas,skilsandknowledgeforthesuccessofthecompany. 2. IwaspartoftheopeningifthefirstbranchintheMENAasaSupervisor 3. IamalsopartoftheInternationalTrainerofBlazePizzaMENA 4. IamtheStoreinChargenowofBlazePizzaBurjAlshaya
5. IopenthisbranchtogetherwiththeNROs
6. IruntherestaurantandservingthepeoplewhoworkinAlshayaHeadOffice July282013–October2017
CASUALDININGSHIFTSUPERVISOR
APPLEBEE’S
ALHOMAIZIFOODSTUFFCo.
P.O.BOX26671SAFAT–13127KUWAIT
1. AsashiftsupervisorandateamleaderImakesurethatourguestleaveshappyandmakesure theywilcomebacktodinewithusagain.
2. Icoach,teachmyteamwheneverneeded.
3. Ialwaysmakesureeverythingisreadyandavailabletoserveourguest. 4. Ialsomakesuretrainingsarealignedandbystandards. 5. Iamalsoinchargeofadminfilestomakesurealfilesarecompleteandarefiledproperly. 6. Ialsodosalesanalysis
7. Workingwiththepayrol
8. WorkasaCarsideSpecialist
9. WorkasanExpertBartender
10. WorkasanExpertServer
11. Maintainingcleanlinessoneverystationinthediningincludingutensilsandequipment. October2012–July2013TECHNICALSUPPORTANDSALESSUPPORTREPRESENTATIVE STREAMGLOBALPHILIPPINES
1. We are a calcenterrepresentativesofQuickbooksaccountingsoftware,were most companiesareusingfortheirinventory.
2. Weassistguestinourmostefficientwaytoresolvetechnicalissuesonthesoftware 3. Wealsodoupselingonwhichourcustomerswilbeabletousethesoftwareonitsupdated version.
4. Wemakesurethatourcustomersmeetsorevenexceedtheirexpectationswhenitcomesto customerservice.
SEPT.2010–FEB.2011 SALESREPRESENTATIVECREDITCARDACCOUNT SYKESINC.
1. Asasalesrepresentativewemakesurethateachcalwewilbeabletoselcreditcardfrom CapitalOne,thenumberonecreditcardinCanada.
2. Weselandyetwealsomakesureourcustomerswilbesatisfiedandhappywithour customerserviceskil.
JAN.2009–OCT.2009 TECHNICALSUPPORTREPRESENTATIVEFORAAPT TELETECH
1. We,astechnicalsupportrepresentativeinainternetserviceproviderinAustralia,AAPT,wemakesure thatarecustomeraresatisfiedandmorethanhappywiththeirexperienceinsubscribinginAAPT. 2. Wemakesurethatthereisnodisrupterorinconvenienceinusingourinternetservice. 3. Andifthereisatechnicalissuewearemorethanwelcomeinassistingthemoverthephoneinfixing theirissueintheinternet.
AUGUST2007-2008 OUTBOUNDSALESREPRESENTATIVE
ONEGLOBAL
1.SalesRepresentativeforInksandToners
2.BecameaTopSeler
3.Teamplayerinachievingthemonthlytarget
EDUCATIONATTAINMENT
COLLEGE
OURLADYOFFATIMAUNIVERSITY
BachelorofScienceinNursing(October2005–October2007) ACHIEVEMENTS:
1. ATTENDEDMANAGEMENTTRAININGSWITHCERTIFICATES
2. INTERNATIONALTRAINERFORBLAZEPIZZA
1. ONE OF THE OPENING TEAM MEMBER OF APPLEBEES SCIENTIFIC CENTER
2. CHOSENASONEOFTHEOPENINGTEAM ASSHIFTSUPERVISOROF APPLEBEESALBIDAA
3. AWARDEDTHEBESTPERFOMANCEFOHMANAGER
4. EMPLOYEEOFTHEMONTH
5. EXPERTSERVER
CHARACTERREFERENCES
Availableuponrequest
Iherebycertifythataltheinformationmentionedaretrueandcorrecttothebestofmy knowledgeandbeliefandIshalbegladtovisityourgoodofficeforaninterviewatyourown specifiedconvenienttime.