Cake Decorator Customer Service
Resume:
Anna Kathleen Kodet
Goodlettsville, TN
******************@*****.***
Work Experience
Sales Lead
T-Mobile by FX1 Mobile - White House, TN
July 2020 to Present
Responsible for customer service and upkeep of monthly sales expectations. Responsible for scheduling other employees and finding coverage during busy shifts. Upkeep of store hygiene and security. Keeping specific inventory of all sellable and nonsellable stock in store. Wireless Specialist
The Retail Optimization Companies - White House, TN August 2019 to July 2020
Works to ensure that customer satisfaction is met through use of selling and recommending wireless carriers. Responsible for giving customers and clients correct information regarding the opening of wireless accounts on a client by client basis. Works independently in a retail environment with limited supervision. Takes inventory on on-hand wireless devices including mobile devices and cellular wearables to ensure correct inventory at all times.
Cake Decorator/Baker
Walmart - White House, TN
September 2018 to July 2019
A position wherein I frequently communicate with customers to fulfill their needs within the bakery. I often perform tasks such as take catering orders for breads, pastries, and cakes. I also am responsible for customer service via phone and face-to-face, as well as meeting health and safety standards of the state. In a job like this communication is key and I am able to satisfy not only standards but expectations of customers and management.
Crew Member
Bojangles' Restaurants, Inc - White House, TN
September 2016 to June 2018
Works with food primarily but also with customer service during and after initial transactions; works to ensure that hygiene standards are followed both where food is concerned and where basic hygiene regulations are in place.
Education
Bachelor's in BA of Criminology
Western Kentucky University - Bowling Green, KY
January 2020 to Present
Associates in General Studies
Volunteer State Community College - Gallatin, TN
August 2018 to December 2019
Skills
• Customer Service (4 years)
• Leadership Skills (4 years)
• Mobile Devices (2 years)
• Android (2 years)
• Operating Systems (1 year)
• Microsoft Office Suite (4 years)
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