General Worker Store Manager
Resume:
Full name : Mpho Moeketsi
Address : **** ********* * *********** ********** 0299
Phone number: 076-***-****
Email address:**************@*****.***
Personal statement
A highly motivated and well organised floor manager with fifteen years’ experience in a retail environments. A calm head and meticulous eye for detail ensures that all duties are carried out to the highest standards and in allotted time frames. Comfortable working as part of team or independently with a focus on delivering quality to customers at all times.
Core skills
Strong organisational, customer service and general office skills
Workload and time management
Experience of Microsoft office
Dedicated and driven always fighting to reach target
Confident communicator
Employment history
Floor manager – foschini
(November 2017-2020)
working in a big busy store reporting directly to the store manager and area manager.
Duties
Making sure that full merchandise it done instore.
Ensuring that all principles are followed accordingly.
Making sure that merchandising is done accordingly.
Receiving, dispatch and acknowledging stock.
Managing the floor.
Running the store when the store manager is not around.
Dealing with queries from both customers and staff.
Responding to emails and doing administration work and filling.
Doing daily cashups of cashiers.
Identifying and solving problems within the work place.
Processing a high level of drive and determination.
Reason for leaving: I was looking for a better career prospects, professional growth and work opportunities.
Sales Assistant - Contempo
(October 2013 –october2017)
Working in a busy retail store, reporting directly to the manager.
Duties
Merchandising the store, customer service, capturing invoices in the system, handling petty cash.
Receiving stock and despatching
Ensuring that all the work runs smoothly when store manager and supervisor are not around .
Helping customers to open the accounts .
Answering phone calls .
Dealing with the queries from the customers about their accounts .
Reason for leaving: I was looking for better career prospects, professional growth and work opportunities.
Cash office clerk –pick n’ pay
(March 2008 – December 2010)
Duties
Responsible for running of the tills.
Doing end of day reports, cash up of cashiers and filling the bank documents.
Identifying and solving problems within the work place.
Supervising cashiers.
Communicating key message to team members.
Reason for leaving: I was looking for better career prospects, professional growth and work opportunities.
Sales Associate: Queens Park
(January 2006-January 2008)
Duties
A highly professional telephone manner and effective at managing difficult callers.
Building professional relationships with all staff.
Extensive sales and customer service.
Patient and calm under pressure.
Processing a high level of drive and determination.
Assisting the manager with the daily running of the store during the weekends.
Reason for leaving: I was a contract worker.
Academic Qualifications
Odi Manpower Centre
(2000 -2001)
Diploma in Fashion Design
Mmabatho Manpower Centre
(1997 -1999)
Fashion Design: fashion drawing, pattern construction, Entrepreneurship and business management, clothing construction
H. F. Tlou & Morare High School 1994 -1996
Highest level passed: Grade 12 /Matric
Subjects include:
Setswana, English, Afrikaans, Geography, Biology, Needlework.
Persona l Information
Surname Moeketsi
First name Mpho Dorcus
Known as Mpho
I D number 780**********
Nationality South African
Home language Setswana
Other languages English, Afrikaans
Cell phone number 076*******
Other 072*******
E-mail address **************@*****.***
Postal address: 6796 ext. 3
Paardekraal
Rustenburg
0299
References
Rosetta - store manager - Foschini Mafikeng mall
Dikgang - store manager - Foschini waterfall mall (Rustenburg)
Mankgele Rantho - store manager - Contempo
Mosidi Moate - Head Supervisor – pick n’ pay
Joyce Pule - Supervisor –Queens Park
Contact this candidate