Export Manager Logistics Specialist

VON MORRISON

***** ******* ******* *****, *****#A-156

Kent, WA 98032

Phone: 206-***-**** Email: *********@******.***

Linked-In Profile: http://www.linkedin.com/in/vonmorrison

LOGISTICS SPECIALIST PROFILE

Highly motivated Logistics Specialist able to adapt to complex logistics functions. From managing the intricacies of a warehouse to coordinating international imports and exports. Skilled professional focused in providing efficient streamlined operations across the supply chain. Specialized in integrated logistics support and inventory reconciliation processes that maximize productivity.

CORE SKILLS AND EXPERTISE

CUSTOMER SERVICE:

• Proficiency in customer support

• Superb written, oral and communication skills

• Strong organizational and analytical skills

• Excellence in high-pressure environment

• Conflict resolution in operations

• Ability to negotiate contracts

• Strategic Planning

TECHNICAL PROFICIENCY:

• Forklift Certified

• Warehouse & Operations

• Air/Ground/Ocean/Rail

• Quality Assurance Controls

• Financial Management Systems

• MS Office & Open Source Applications

• PC/MAC literate

WORK EXPERIENCE

BOLT BUS

P/T Bus Customer Service Coordinator August 2014 – June 2015 SEATTLE, WA

• Worked without direct supervision

• Coordinated Bus Arrivals and Departures

• Oversaw Direct Communication & Customer Conflict Resolution

• Assisted Passengers transfer of luggage

• Coordinated Customer Boarding & Bus Tickets

Intake

SHIPCO TRANSPORT

LCL Export Intern June 2013 – August 2013 TUKWILA, WA

LCL Exports

• Confirmed and e-mailed Dock Receipts to customers, verified piece counts, volume and any noted damages

• Sent courtesy reminders for booking cutoff dates

• Communicated directly with steamship lines to obtain documentation

• File Maintenance for LCL Export Manager

• Practiced quoting and booking for customers and reviewed Container Load Plans

LCL Imports

• Assisted import documentation with internal communication and document transfers

• Import Customer Service duties

• Sent reminders to customers for payment and shipments not picked up at the warehouse (Terminal Transfer)

• PTT submission to Customs

• E-mailed documents to Terminal Transfer

• Assisted creation of arrival notices

• Assisted with AMS status requests

FCL Exports

• Daily tracking of shipments events

• Organized files

• Customer codes and carriers contacts files

• Quote-to-Booking conversion

LABOR READY

Temporary Staffing Worker 2007-2011 SEATTLE, WA

•

• Warehouse Operations/ Shipping/Receiving/Inventory

• Moving Relocation Services

• Shipping & Administrative

• Stadium Concessions

• Store Re-Conditioning

MORRISONS’ ENTERPRISES

Self-Employment Professional Mover 1998-2007 SEATTLE, WA

•

• Inventory Control/Management

• Responsible for networking with potential customers

• Designed Marketing Materials

• Worked with drivers/movers to coordinate all facets of relocation

• Maintained customer database to track all on-going relocation orders

• Coordinated scheduling of moving projects

• Recognized for superior on-time service

EDUCATION

Bachelor of Science Degree 2016-2019

Transportation, Logistics, & Supply Chain Management

Lake Washington Institute of Technology

AA Degree/Business Transfer Degree 1996-2002

Seattle Central Community College

One year of Accounting, small business and International business training

Foundational Scholarship 2010

South Seattle Community College

WAVE Scholarship 2011

South Seattle Community College

Certificate

Transportation, Logistics, & Supply Chain Management

South Seattle Community College 2010-2012

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