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Talented multitasker, skilled at completing daily assignments and contributing to team success. Always willing to

take on any task. Adapts quickly to new needs policies, and computer programs.

Motivated thinker, skilled at meeting customer needs with expert personal support.

Maintain organized, clean and safe work areas with diligent attention to important details.

Assisted physicians in the finding and ordering of tests.

Customer service was a big part of every job I've had over the last 25 years.

am living proof that you can teach an old dog new tricks

SKILLS.

* Customer relations * Task prioritization * Time management.

© Written communication. * Ability and willingness to learn

EXPERIENCE

Laboratory Assistant September 2008 - November 2020

Aurora Healthcare Green Bay, WI

* Assisted with advancements in Oncology field by processing specimens for cancer researchers.

* Protected company and customer data by consistently following confidentiality policies.

* Contributed many successful ideas to improve processing of specimens.

* Assisted doctors with finding and ordering often obscure tests.

* Customer service was a large part of this position as we spoke to our providers and outside providers every

day.

© Operated centrifuges and used various equipment to accurately process specimens. This included pipettes,

aliquot tubes and patient labels.

* Used Windows applications for several computer programs.

Aurora Visiting Nurse Association January 1999 - June 2008

Aurora Healthcare Two Rivers, Wisconsin

* Contributed to team efficiency, optimal patient flow, and accuracy in treatments by maintaining accurate and

detailed reports

* Enhanced customer satisfaction with fast, knowledgeable, cheerful service.

* Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

* Updated office files daily and kept records organized.

* Served as Receptionist for several months after an injury kept me out of the field.

* Was observed by supervisor at two-hour home visits for yearly evaluation

© Served as Go-to person during bad weather when coworkers were unable to drive.

EDUCATION

BA/Studio Art Minor May 1992

Silver Lake College, Manitowoc, Wisconsin

“Dean's List, National Dean's List, Omega Beta Biological Honor Society

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