Manulife Support Assistant

KAREN IGNACO RONATO

Blk. * Lot * Tierra Grande Royale Subd.

Manggahan, Gen. Trias, Cavite

Tel. No. 094********/(046-*******

Email Add: adn7b4@r.postjobfree.com

Objective: To be able to apply the knowledge I have acquired in my academic years, experiences and training, with all my skills and capabilities as well as to contribute in any form to help the company maintain its top competitiveness.

EDUCATIONAL BACKGROUND

2009-2010 De La Salle University – Dasmariñas

Master in Business Administration

1998 - 2002 De La Salle University – Dasmariñas

Bachelor of Science in Computer Science

March 21, 2002

1994 – 1998 Immaculate Conception College

High School

March 19, 1998

High School Diploma; Loyalty Awardee; Missionary of the Year

Candidate for Honorable Mention

1988 – 1994 Immaculate Conception College

Elementary

March 1994

Elementary Diploma

NEAT Top Notcher Certificate

WORK EXPERIENCES

Nov 6, 2020 IQOR Philippines Dasmarinas

January 7,2021 Seasonal Contract

Places customer orders, assists customers to check available items on the web. Assists customers regarding their order concerns like status of order, tracking details and returns status. Receives/process a payment of customers on non deliquent accounts.

Jan 01,2017 Analog Devices Inc.

April 2009 Operator 3 (Probe Department)

Worked as offline operator at Probe Area, do line Audits in preparation for QA Audits, coordinates with supervisor and co-operators on doing special projects that will contribute to production process improvements. Remnants Controller where we monitored reject unit and endorsed to reject retention area. Do simple reports presentation as needed. Worked as OIC for Probe WLCSP area(crew 6) on Sept 2014 – Nov 2014, monitor production line, coordinates with process engineers for hold lots and executes PE disposition. Highlight issues with corresponding persons for continuous process.

April 2009 Analog Devices Inc.

February 2009 Temporary Software Support Assistant

Worked as temporary software support assistant at IS Engsys department, monitors stdf files found in ZOOMS Web, monitors testers productivity and analyses missed files found in testers for weekly reports, helps engr’s in retrieving stdf files for their analysis.

February 2009 - Analog Devices Inc.

15 Dec 2003 Operator 2 ( Striptest Department)

Worked as operator 2 at Striptest Department, handling machines at testing and End of line machines for singulation and final marking. Material Handler - preparing fixtures and update available boards and contactors prior next setup of devices. Do manual testing/hand testing of devices and monitoring of devices for possible mechanical rejects using low power scope and manual inspection. Worked as strip expediter, do lots monitoring, manages reports such as machines availability, report extraction, doing follow ups on certain persons/managers to approve ECN’s, EQs or any other related data needed for the lot processing, executes lot disposition on hold lots.

18 Mar 2003 - Evercrest Golf Club and Resort

19 Jun 2003 Telephone Operator (Casual Employee)

Worked as Telephone Operator, transfer call to different departments and communicate with guests regarding their concerns. Do reports such as Month end Report for the hotel total calls and daily report for the daily long distance calls and their corresponding receipts.

22 Dec 2002 - Manufacturers Life Philippines (MANULIFE)

28 Feb 2003 Secretary (Probationary)

Work as secretary of the Manager in sales/ marketing department. Communicate with clients regarding their monthly dues as well as their post – dated check issued. Do monitor client payments for their dues on annual, semi – annual and monthly payments. Do some encoding reports and memos needed by the clients and other departments.

May – Manufacturers Life Philippines (MANULIFE)

June 2001 On The Job Training

Work with the Information Technology Officers. Do some encoding of data and assisted the officers. Generate reports and help the IT officers in updating the PC’s of their co employees in other departments.

EXTRA CURRICULAR ACTIVITIES

June 1999 - PEER Counselors Group

March 2000

Assisted the counselors in helping the students and provide the activities and services to the students that will help them in their studies.

SEMINARS ATTENDED

Jan – Feb 2002 Communication Proficiency Seminar

(Every Friday) De La Salle University – Dasmariñas

Second Interpersonal Effectiveness

Semester 2001 Gregoria Montoya Hall

De La Salle University – Dasmariñas

March 27, 2012 Managing Change: Our work attitudes and values

Analog Devices Inc.

Gateway Business Park

Javelera Gen. Trias Cavite.

PERSONAL BACKGROUND

Birth Date: October 13, 1981

Birth Place: Sta. Rosa, Laguna

Age: 38 years of age

Sex: Female

Height: 5’2”

Civil Status: Married

Religion: Roman Catholic

Citizenship: Filipino

Mother: Gloria S. Magbitang

Occupation: Housewife

Father: Severino E. Ignaco

Occupation: Retired Policeman

Husband: Raymond M. Ronato

Occupation: Employee

Address: Blk. 2 Lot 6 Tierra Grande Royale Subd. Manggahan, Gen. Trias, Cavite

References:

Ms. Girlie Aquino Ms. Chona Barrer

Coordinator Section Head

Analog Devices Inc. Analog Devices Inc.

Javalera Gen. Trias Cavite Javalera Gen. Trias Cavite

(046) 433 – 0295 loc 7708 (046) 433 – 0295 loc 7804

Ms. Marilyn Meriales

Planning Department

Analog Devices Inc.

Javalera Gen. Trias Cavite

(046) 433 – 0295 loc 7047

KAREN I. RONATO

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