Currently asst Gm.

BRIAN DAYTON II

**** ****** **., ******** *****, VA 23462 · 757-***-****

************@*****.***

I am seeking to increase my management experience with a restaurant that cherishes safety and high-quality service and food. I thrive in fast-paced environments and can maintain strong leadership skills and attention to detail at the same time. I aim to please all guests by providing pleasant and effective customer service and resolving any issues that arise to create a memorable dining experience. I started in customer service at 16 and was a manager at 17. I hope to continue pursuing my dreams of providing excellent customer service to all guests and managing a successful restaurant. EXPERIENCE

JUNE 2012 – PRESENT

ASSISTANT GENERAL MANAGER, MCDONALD’S- NEWLAND’S MANAGEMENT VIRGINIA BEACH, VA

Manages and supervises 3 different departments of 3 restaurants, consisting of “People,” “Guest Service,” and

“Kitchen,” for the past 2 years

Coaches management teams on how to manage the departments and on leadership skills

Coaches employees in food safety, kitchen cleaning, and production techniques

Educates managers on excellent customer service skills and on how to improve productivity

Trains crew on new products

Trains managers on how to complete scheduling and store projections

Adheres to all safety and sanitation requirements

Has obtained a plethora of 10-star surveys (72 in one year, with name mentioned) AUGUST 2020 – APRIL 2021

SALES ASSOCIATE (FRONT END), LOWE’S HOME IMPROVEMENT, VIRGINIA BEACH, VA

Provides excellent customer service at the front end

Received eleven 10-star reviews in an 8-hour shift on Black Friday of 2020 EDUCATION

GRADUATED 2014

STANDARD DIPLOMA, TALLWOOD HIGH SCHOOL

GPA: 3.8

AP college Art classes

Business class

SKILLS

Comprehensive knowledge of management

Organization and cleanliness

Collaboratively solves problems

Coaching and educating others

Interviewing

Budgeting labor

CERTIFICATIONS

ServSafe (December 2014- present)

Contact this candidate