Network Technician Systems Administrator

CHASE PRICHARD

**** ********* ** *, ****** TX ***27 • 817-***-**** • ****************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

* ***** ** ******* ******** and over 7 years of working in customer service

5 years of experience with order tracking, inventory management, troubleshooting application issues with customers, and troubleshooting hardware/software issues

Known for exceeding expectations and efficient decision making in fast-paced environment

Ability to functionally manage teams to succeed

Quick decision-making skills to deescalate high stress situations

Professionally train staff on new technologies and applications

COMPUTER AND NETWORKING EXPERIENCE

Computer

Managing System Storage

Configuring Security Policies

Retrieving System Information

Identify Security Threats and Vulnerabilities

Troubleshoot Common System Problems

Configuring Firewalls

Understand Cloud-Based Applications and Storage

Networking

Install and Configure DHCP and DNS Servers

Troubleshooting Internet Connection and DNS Settings

Using Host-based Firewalls and Network Address Translation

Install and Configure Network-based Anti-Malware

Assessing Network Threats and Vulnerabilities using MBSA and OpenVAS

Install and Configure Network Load Balancing

Install OS Updates and Configure Security Policy

Detecting System Bottlenecks and Log Management

Understand LANs, Ipv4, Ipv6, Name Resolution, IPSec, SaaS

Install and configure VPN Server

Working with TCP/IP Command Line Tools

Understand Network Communications and Protocols

EDUCATION AND TRAINING

MyComputerCareer-Texas Graduated: 2017

Information Technology Systems Administrator Certificate Program

Certifications Earned: CompTIA Server + Certified, MTA Networking Certified, MTA Mobility Certified, MTA Operating Systems Certified

Certifications in Progress: CompTIA Security +, CompTIA Network+, CCENT (Cisco Certified Entry-Network Technician)

CHASE PRICHARD

3590 Blackjack Rd W, Aubrey TX 76227 • 817-***-**** • ****************@*****.***

EMPLOYMENT HISTORY

Papa John's, Prosper, TX 2013 - 2021

General Manager

Assume responsibility for all functions of the restaurant

Plan and manage adequate inventory levels using computerized inventory system to minimize loss

Ensure high quality products and customer service are delivered while maximizing profitability

Manage profit goals and ensure food, labor and costs stay within budget and correct deviations

Learn new products and software and effectively train other employees

Professionally and promptly respond to all customers concerns or issues

Utilize multiple devices and technologies to enable the highest level of customer service and efficiency for running a restaurant.

Andy's Kitchen, Wylie, TX 2011 - 2013

Co-Owner and Operator

Starting the new company from the ground up.

Create the llc with local accountant, along with registering the name with the State and Tax id

Scheduling and setting up locations for sales.

Ensure safety standards are maintained.

Maintain required records including food production, inventory, income/expense, meal counts and personnel records.

Wal-Mart, Amarillo, TX 2009 – 2011

Shipping and Receiving

Verify and keep records of incoming and outgoing shipments

Operate lift trucks and hand trucks to convey, move and hoist materials to proper departments

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