Charles G. Macias
*** **** ****, **** ****, NEW YORK 12770
TELEPHONE NUMBER: 845-***-**** CELL: 570-***-**** E-MAIL ADDRESS: adn6uw@r.postjobfree.com
PROFILE
Strong experience in financial business management. Highly effective communicator with proven team- building skills. Works well with individuals from diversified backgrounds and all levels of management. PROFESSIONAL EXPERIENCE
2017 TO 2020
BRANCH MANAGER – CATSKILL HUDSON BANK
Responsible for all day to day operations, sales, service, training, and promotional activities.
Pre-qualify, pre-approve and process all residential mortgage applications.
Developed commercial lending portfolio.
Opening new accounts and processing existing accounts.
Implements sales initiatives and campaigns.
Ensuring operational compliance with federal regulations and bank procedures
Customer service, organizational and communication skills
Ability to handle multiple tasks in fast-paced ever-changing environment
Represented the bank at various community and civic organizations. 2009 TO 2017
ASSISTANT STORE MANAGER – TD BANK NA, NY
Sell and cross sell company products and services to new and existing customers.
Originate loan applications and other financial products including mortgage pre- Leadership and performance management of a minimum of 10 non-exempt team members
Opening new accounts and processing existing accounts.
Implements sales initiatives and campaigns.
Ensuring operational compliance with federal regulations and bank procedures
Customer service, organizational and communication skills
Ability to handle multiple tasks in fast-paced ever-changing environment 2005 TO 2009
CUSTOMER SERVICE REPRESENTATIVE LEVEL II- TD BANKNORTH NA, NY
Sell and cross sell company products and services to new and existing customers.
Originates loan applications and other financial products including mortgage pre- approvals/approvals.
Opening new accounts and processing existing accounts.
Implements sales initiatives and campaigns.
2001 TO 2003
BRANCH MANAGER - FIRST FEDERAL BANK, PA
Responsible for all day to day operations, sales, service, training, and promotional activities.
Pre-qualify, pre-approve and process all residential mortgage applications.
Developed commercial lending portfolio.
Represented the bank at various community and civic organizations. 2000 TO 2001
BRANCH MANAGER - THE TRUST COMPANY BANK OF NEW JERSEY
Responsible for all sales, service, and operations.
Trained and coached a sales and service oriented team to consistently meet sales objectives.
Managed existing customer relationships to maximize new business opportunities.
Represented the bank at various community and civic organizations. 1997 TO 1999
BRANCH MANAGER - BRANCH BANKING OFFICER - FLEET BANK, NY
Responsibilities included all aspects of sales, service, and operations.
Trained and motivated sales and service team.
Maximized existing customer relationships.
Managed expenses and staffing in the branch while maximizing efficiency.
Represented the bank at various community and civic organizations. CHASE MANHATTAN BANK - NY
1996 TO 1997 MERGER INTEGRATION COACH
1993 TO 1997 RELATIONSHIPS MANAGER - ASSISTANT VICE PRESIDENT 1986 TO 1993 SENIOR SALES REPRESENTATIVE - ASSISTANT TREASURER EDUCATION Borough of Manhattan Community College New York, New York Concentration in Business 62+ credits
MISCELLANEOUS Read and write fluent Spanish.
Notary Public State of New Jersey and Pennsylvania Mortgage Training from Mortgage Guarantee Insurance Corp. Licensed to sell Life and Fixed Annuities in Pennsylvania. REFERENCES Furnished upon request.