Computer Operator Business Analyst
Resume:
Jill A. Disterhaft
**** *. ****** ***. – Appleton, WI 54915
***************@*****.***
PROFILE
Computer Literate: Manhattan WMS, Oracle (RMS, EBS, REIM), SQL Developer, Visio, Appworx, iSeries (AS/400), Island Pacific, and JDA ASR/E3.
Strong background in IT Help Desk operations and customer service
Programming knowledge (RPGLE and CL)
Excellent interpersonal skills, communicates well at all levels of intervention Detail-oriented, accurate, and highly organized
Self-motivated: strong work ethic
EMPLOYMENT HISTORY
Fleet Farm, LLC – Appleton, WI & Winona, MN – 10/84 to Present
Accounts Payable Supervisor (2019-Present) - Appleton, WI
Oversee the Accounts Payable Coordinators to ensure invoices are entered and processed accurately in a timely manner. Assist with Supplier reconcillations, statements, and triage. Work to improve the payment process and reporting. Prepare analyses of supplier accounts and produce monthly reports. Assist in the banking and check processing. Responsible for document repository updates. Assist with external audits. Manage scheduling to make sure appropriate coverage of Team members. Mentor and train Accounts Payable Team members.
IT Business Analyst (2006 to 2019) – Appleton, WI
Knowledge of all phases of retail which include warehousing, shipping, merchandising, and store operations. Currently support Manhattan WMS V2016 and V2006 from both technical and business aspect. UAT Technical Lead for implementation of Manhattan WMS V2016 and Manhattan WMS V2006. Implementation Team of Manhattan WMS for V2016 new DC, V2006 upgrade, and initial rollout of V2001. Work with Project Manager to ensure the software development process has had the appropriate level of testing and provide the final signoff to release code to production. Research and analyze current business design and practices, document workflow and make appropriate recommendations that will positively impact operational effectiveness.
System Coordinator (2003 to 2006) – Appleton, WI
Responsible for supervising the help desk personnel which consisted of 4- 5 personnel. Manage and maintain help desk support as well as the iSeries Administrator duties. Experience operating general office equipment, printers, tape drives, and network communication equipment. Provided on-site and off-site training of equipment and new software applications.
Programmer Analyst (2000 – 2003) – Appleton, WI
Research and analyze warehouse and store applications. Design, document, and develop new applications as needed. This included programming of CL, RPG, and RPGLE.
Computer Operator (1998- 2000) – Appleton, WI
Responsible for timely and accurate completion of all daily, weekly, monthly, and yearly jobs; updating files, ensuring proper file backups. Monitors all computer jobs and network lines. Responsible for system security, profile creation, general iSeries maintenance, PTF updates, and assisting in upgrades.
Merchandising Analyst (1991-1998) – Appleton, WI
Utilize and operate AS/400 computer system and ASR/E3 software. Write purchase orders for select products. Substitute for Buyer during absences. Maintain purchase order replenishment cycles by vendor in a timely and efficient manner. Communication with the stores as necessary to determine requirements for ordering and to answer questions.
Clothing Department Head/Human Resources/Lawn & Garden (1988-1991) – Winona, MN
Supervised 8-10 personnel and oversaw Clothing and Lawn & Garden departments. Responsibilities included ordering, inventory, and restocking. Human Resources included interviewing, orientations, scheduling, payroll verification, reference checks, and communication with Management.
Check-out Supervisor/Cashier (1984-1988) – Appleton, WI
Supervised cashiers, cash handling, customer service, and problem solving.
EDUCATION
RPG Programming Advanced – Fox Valley Technical College, Appleton, WI (Fall 2001)
Computer Programming RPG – Fox Valley Technical College, Appleton, WI (Spring 2001)
Control Language Programming CL – Fox Valley Technical College, Appleton, WI (Spring 2001)
Midrange Concepts – Fox Valley Technical College, Appleton, WI (Fall 2000)
Computer Concepts, Beginning – Fox Valley Technical College, Appleton, WI (Spring 2000)
Hortonville High School, Hortonville, WI -Diploma 1983
REFERENCES
Available upon request
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