Nurse Practitioner, Registered Nurse

Hilary Daley, MSN, FNP-BC, RN Nurse Practitioner

*************@*******.*** LinkedIn Profile 602-***-**** Tempe, AZ 85284

Highly driven and patient-focused nursing professional with proven history leading fast-paced, growth-oriented nursing units in urgent care, family practice and emergency departments. Skilled at formulating and implementing treatment plans in collaboration with interdisciplinary health care teams, diagnosing acute and chronic conditions, managing patient education for continuum of care, and mentoring nursing teams to develop career growth. Adept at identifying risks to patients and providers, researching viable options, and presenting meaningful solutions that improve health care outcomes. Dynamic verbal and written communicator, able to explain complex medical information to a wide audience through compassion and empathy. Talent for building and maintaining long-standing business relationships with patients and their family members, physicians, coworkers, executive leadership, and healthcare stakeholders at all levels.

Areas of Expertise include:

Assessment and Diagnosis

Patient Safety, Care, and Advocacy

Systematic Physical Examinations

Program Management

DOT Physicals Certified Provider

Quality Control and Assurance

Patient and Family Education

Medication Management

Process Improvement

Stakeholder Engagement

Telemedicine

Collaborative Leadership

Independent decision making

Team Training and Mentoring

Customer Service

Professional Experience

Him’s and Her’s telemedicine, 9/2020-present

FAMILY NURSE PRACTITIONER

Diagnosing and treating men and women for sexual health, hair loss, skin care and general primary care via a proprietary EMR. I Perform both synchronous and asynchronous visits, prescribing medications as appropriate. Licensed in Arizona and Texas with Florida license pending. Strong independent decision making, history and assessment skills. Great customer service and communication skills.

Fastmed, Tempe, AZ, 9/2020- present

FAMILY NURSE PRACTITIONER

Diagnosed and treated patient illnesses, injuries, and medical conditions in an Urgent Care setting. Obtained patient medical histories, performed physical assessments and examinations, and procedures. Performed and interpreted diagnostic and laboratory testing and prescribed medications as needed.

Minute Clinic, Chandler, AZ, 01/2013 – 07/2020

FAMILY NURSE PRACTITIONER

Diagnosed and treated patient illnesses, injuries, and medical conditions at walk-in clinic inside CVS Pharmacy retail healthcare setting. Obtained patient medical histories, performed physical assessments and examinations, and administered vaccinations, screenings, and physicals. Performed and interpreted diagnostic and laboratory testing and prescribed medications as needed. Counseled and coached patients on health and lifestyle modifications including nutrition and exercise, and provided education on continuum of medical care.

Key Accomplishments:

Served as Antibiotic Stewardship Champion of Region 6 Minute Clinics, improving antibiotic practices among 50+ Nurse Practitioners in the Phoenix area by coaching on use of narrow spectrum antibiotics and utilizing wait and see approach on pediatric Acute Otitis Media.

Elected by peers for 4-year term as Shared Leadership Council Representative for Arizona, New Mexico, California, Nevada, and Hawaii, taking feedback and ideas from providers to Senior Leadership and CNPO to institute change and improve work flow and patient outcomes.

Precepted 10 Nurse Practitioner students (NPs) for 1200 hours and served as Mentor to new graduate NPs.

Recognized as 2017 Paragon Award winner from state of Arizona for embodying CVS Minute Clinics core values, of caring, leadership, integrity, and excellent patient care.

Passed FMCSA exam in 2014 to become DOT Physical certified provider, providing new service to clinic patients and community residents.

Co-administered study on vaccine hesitancy showing 12% increase in HPV vaccine administration with intervention of verbal and written education.

Prepared new clinics in the community for opening and marketed within the community to increase outreach efforts of illness management, vaccinations, and laboratory tests.

Generations Family Practice, Gilbert, AZ, 05/2011 – 09/2012

FAMILY NURSE PRACTITIONER

Collaborated with MD to provided excellent patient care in Primary Care setting by effectively identifying, evaluating, and addressing medical conditions for patients of all ages with complex chronic conditions and multiple comorbidities. Educated patients and families about preventive care, medical issues, and use of prescribed medical treatments and medications. Assisted in managing day-to-day operations of clinic and served as provider on call in absence of doctor.

Key Accomplishments:

Assessed, diagnosed, and treated over 15 patients per day, increasing patient volume for practice by 75% to significantly increase revenue.

Built knowledge and education in performing Cryotherapy on appropriate skin conditions, integrating skills into practice for expanded clinical services.

Performed office procedures including scrape and punch biopsies, sutures, Pap Smears, Incision & Drainage, and EKGs, allowing doctor to spend more time with new patients and build patient portfolio for practice.

No Appointment MD, Phoenix, AZ, 10/2010 – 05/2011

FAMILY NURSE PRACTITIONER

Performed thorough physical examinations and recorded findings in electronic medical record (EMR) in collaboration with physicians to manage acute and long-term medical needs of patients in an urgent care setting. Interpreted and integrated data to determine appropriate diagnostic and therapeutic procedures. Administered medications, provided injections, and sutured minor lacerations. Instructed patients and families regarding medications, treatment instructions, and at home care education at discharge.

Key Accomplishments:

Provided treatment and excellent patient care to 30-40 patients per day with varying illnesses and injuries requiring non-emergent medical management

Mentored Medical Assistant staff to expand knowledge of treatments and procedures performed, decreasing wait times for patients in waiting room and once roomed by over 20%.

As new NP, learned to perform procedures including Incision & Drainage, Suturing, Toe Nail removal and Pap Smears, building knowledge and technique for practice integration.

Phoenix Children’s Hospital, Phoenix, AZ, 09/2007 – 09/2010

STAFF EMERGENCY DEPARTMENT AND LEVEL 1 TRAUMA REGISTERED NURSE

Triaged patients utilizing critical care judgement and clinical nursing skill to ensure patient care was provided in timely manner at busy regional Pediatric ED and Level 1 Trauma Center. Developed individual plan of care using collaborative approach with ED care team. Delegated and provided direction for CAN and non-medical team members involved in plan of care. Collaborated with Physicians, Nurse Practitioners, Social Workers, Respiratory Therapists, EMS, and ICU or floor nurse for smooth transition of care from ED to admit.

Key Accomplishments:

Served as “Super User” for proprietary electronic medical records system during new roll out in 2008.

Earned ENPC and TNCC certifications, in addition to maintaining ACLS, PALS and BLS.

Precepted Registered Nursing students and new hires to department, ensuring appropriate training and knowledge to work with pediatric populations.

Discovered 90-100% of inappropriate Advanced Practice Provider and Doctor orders before applied to patient, improving patient outcomes by ensuring proper treatment planning.

Additional Experience as Staff Emergency Department Registered Nurse at Banner Thunderbird Medical Center in Gilbert, AZ from 12/2006 – 09/2007.

Education & Credentials

Master of Science in Nursing, Family Nurse Practitioner, Honors Graduate, Gonzaga University, Spokane, WA

Bachelor of Science in Nursing, College of Nursing and Health Innovation, Arizona University West Campus, Glendale, AZ

Licensure

Registered Nurse, Arizona State Board of Nursing, Expires 04/01/2023

Family Nurse Practitioner, Certified by American Nurses Credentialing Center through 09/26/2025. Licensed through Arizona State Board of Nursing. Expires 04/01/2023.

Certifications

BLS for Healthcare Providers, American Heart Association

FMCSA Certified Medical Examiner, Federal Motor Carrier Safety Administration

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